Little Billy's — Restaurant in Burnaby

This is one of the worst restaurant experiences I have ever had in BC. If you want the same quality food, go to the Old Spaghetti Factory. Our server was working while very sick, they missed items, were rude, and most of the meals were of the same calibre of which you would expect from a fast food restaurant. I leave many reviews, and it's incredibly hard to get a single star from me. The owners of this restaurant should be embarrassed.

Today we came in for dinner. Our server was visibly sick and wiping her nose on her sleeve between sniffling and taking our orders. Our waitress clearly had no experience waitressing before, but we just figured she was new and gave her the benefit of the doubt. She was mumbling, handing drinks over peoples heads, rude, and out of it. We ordered a couple drinks, which were all quite good, honestly. Props to the bartender, at least.

We then ordered our meals and our server had to take the menu out of our hands to read about our Steak choice. She had clearly never read the menu previously. She then left with our orders, only to return a second time and take all of our orders again because she had forgotten everything we ordered.

We mentioned to another server that our server seemed very ill and was wiping her nose on her sleeves. She said she would deal with it, and we heard nothing back.

Eventually we got our meals, from the same sick server, which were all very disappointing. To begin with, the meat (Lamb, Steak, and Shrimp) were all cooked fairly well. However, the fries with the steak were cold and soggy, the broccoli had clearly been flash frozen and boiled with absolutely no seasoning, and the pasta was incredibly bland and disappointing. On top of that, they failed to provide the Pita bread for the order of Lamb and the bread for the pasta.

After requesting the bread, it took more than ten minutes, and a second complaint, to arrive. The bread provided included two burnt pieces of pita. When we inquired why we were provided pita for a pasta that said it came with bread, we were given attitude and told it came with pita. However, the menu was very clear that the lamb came with pita and the pasta with bread. The server then, very rudely, asked if we needed garlic bread.

I sent my meal back, 95% uneaten as it was so disappointing. They then provided us with the bill and tried to charge us full price. When we insisted that we not pay for the uneaten meals, they threatened to call the cops. After much arguing, we finally managed to get them to remove the cost of my meal.

I highly recommend that no one, ever, goes to Little Billy's. Its the worst dining experience I have had...

Dinner for 3 with no reservation around 5:55pm on Friday. Not busy, only 3 other tables occupied. (a sign I guess) Reception acted as if they were fully booked.."let me see if i can find a table... ok... that one with white chairs or that one in corner"

We took the corner. Hmm .. I guess we were lucky, seems like they are close to fully booked on a Friday night.

Served me a lager instead of IPA .. once corrected I had to defend my beer from fruit flies. Several steaks on menu is what attracted me here. Ordered rare 7 oz new york steak (a small cut for new york with no option upsize) Was cooked medium well and had remnants of burnt cheese on it, possibly from grilled cheese bread on everyones plates. Every second or third bite of steak would get a piece of crunchy burnt cheese. I think it was mingled in with mushrooms. At least clean/scrape grill before cooking the mushrooms. I think also they were from can .. not fresh.

Rice was powdery..I could not eat it. I don't even know how that was possible..must have been instant rice. Nothing like what you expect of greek/mediteranian rice... intact grains, firm, with some resistance when chewed.

Would have loved some fresh cooked vegetables like I saw in photos online.. but nope.. not even listed in menu.

Not living up to their advertising of fresh food.

The "New Decore" .. its construction was cheap, plain, cold and slapped together. looking like it was built by amatures. Gaps in laminate flooring, crown molding has gaping gaps everywhere.. who ever installed that had no clue what they were doing. Ceiling trim looked like fence lumber. Art work very plain and no color, plastic plants.

We were there for 1 hour, left at 7:00. No one came to fill the tables.. only one party arrived during our entire stay... they got the table white white chairs.

What? The lookup of available tables and offer from only 2 at start was facade!

I suspect something has changed here recently because our meals did not look like the photos you see in the 4 and 5 star reviews and what about all the awards in 2022 to 2024.

We visited this restaurant many years ago and had a poor experince. Gave it a second chance .. attracted by menu and recent reviews... but was just as bad.

There is no attention to detail.. not in the menu.. not in the cooking of food.. not in the new...

First time here and I was not impressed.

We were seated and waited about 10 minutes before someone addressed us. Eventually the owner came up and stated that it was busy. I ordered the steak and the gf ordered the lamb. With my steak I get a choice of baked potatoes or fries, but the owner neglected to ask me for my choice. I had to ask her if I get choice (as per the menu). And then the owner argued with me that it just comes with everything until I showed her the menu. Then she asked me for my choice. Our orders came with its own salad. Gf got the Greek salad and she said it was delicious and I got the spring salad. It was suppose to come with crushed nuts and cranberries instead I was served with no nuts, no cranberries and it came with a thick piece of brown lettuce. Ok not impressed. Our main came, and mine had mashed potatoes instead of a baked potatoe and the gf's lamb was greasy. The plate had a puddle of grease from the lamb. She was not eager to eat it. My steak (20oz bone in) was decent, can't really mess up steak. Eventually my baked potatoe came. We were offered free dessert for the gross spring salad. The dessert was decent, I found it ok however gf found it dry.

The entire dining experience was not very pleasant, each server that came, im pretty sure they saw our water glasses empty several times but yet left our table without offering for a refill. Eventually the owner saw and offered more water, and the server also noticed but most of our dinner we were waterless.

As for the ambience, it was busy and a little noisy. I get it and it was fine. However there were these couple that were clearly intoxicated and were being loud and obnoxious which ruined the gf dining experience.

As for a first timer I am not impressed especially at keg prices. Will I come back here... Most likely not, Id rather go somewhere else. I'm sure this is a great place since it's a local establishment but the gf and I will not be...