I walked in 10 minutes before closing time and the person working there told me they weren’t accepting orders anymore. They don’t even have a pick up option for some reason but do have delivery on ubereats. It takes less than 5 minutes to make the drink whenever I am here. If it says closing at 11pm you should at least take orders till 5 minutes before then.
Reply to owner: I did not ask her how much longer they would be open because it said open on the door and there were still people inside there. I walked in the door and she stopped us to say that she’s not accepting orders anymore. She didn’t say anything about existing orders but I didn’t even ask her anything anyway. If you can see the camera you could probably see that she initiated conversation when we first walked through the door. We stayed there for a moment as we were unsure because most bubble tea places take orders till closing time or at least 5 minutes before as...
Read moreMy friend and I were excited to try crema tea for the first time. We were unfamiliar with the menu, so we asked the lady at the counter for help. Unfortunately, she was incredibly rude and unprofessional in her response. she didnt seem interested in explaining the difference between the menu items. We were so put off by her attitude that we decided not to order anything and left the store without trying the tea. Employees in customer service atleast should have smiling approachable expressions to not out...
Read moreAt first, I was so glad I found this bbt shop. The drinks are usually fantastic! However one of the male staff never measures the ingredients. When he makes my drink, it tastes flavourless and off. How can drinks taste good when you’re not following the recipe? So when I see him behind the counter I go to...
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