bbq Chicken — Restaurant in Burnaby

I am a huge fan of Korean chicken, so I decided to try one of the Korean chicken place near my house. The food was really good. I ordered Golden Fried and Secret Sauced chickens and both were super crispy. The skin and meat were flavourful by itself. We tried left over next day, it was still amazing! I really wish I could find out what their secret sauce is!haha But! Even though food was great, I do not think I would go back this place again because the service was actually disappointing. There was two girls in the front and one of them was kind, nice and little shy girl, but the other one was bit rude and had some attitudes. She was not really helpful when I tried to choose the flavour and showing annoyed face even though it did not take a long time to make decisions and there was no one waiting behind me. She told me that it will take 20 mins but I ended up waiting almost 45 mins to get my order. I saw there were several people in the kitchen and based on their laughing and yelling, they were definitely having a great time in there, but I am sure the owner would be loosing money because it took way too long time to get just two chickens . Maybe they have only one frying machine? I don’t know.haha I think it was not only me who waited longer time than the casher informed us that because my friends and coworkers had similar experience with me about the waiting time and the casher as well. If someone asked me about Korean chicken, I would mention this place but would...

i’ll give zero if i can 🤭bad service and bad food, we ordered a non spicy chicken but they gave us like level 2 spicy chicken I called the store spoke to a lady and told her the issue and had me talk to the manager Sean who is super rude and doesn’t want to address the issue, he was super angry LOL, why is he a manager lol i told him will return the chicken and get a refund he said no and asked me to not come back looool he hung up and was still not over it lol he was cursing this time but we recorded the phone call and will report him to his boss 🤭

Loooll the reply is from Sean himself so obvs🤣🤣🤣 its ok i submitted the recording to head office stop trying to save yourself, a good manager would have been able to resolve the issue professionally, maybe you should listen first instead of saying we are wasting your time, maybe you should be trained again LOL if you are not happy with your job quit dont bring that energy to work 🤪

Lol you as an owner dont even look at the menu🤣 spicyness said 0.5 on your menu and you are saying 1.5 Lol how is it my fault when I am not the one who prepared🤣🤣🤣 i don’t remember cooking my own order, i was willing to go back and bring the spicy chicken that i didn’t not order but your incompetent manager said its a waste of time, incompetent owner with incompetent staff no wonder 🤭 i will still rate your...

TLDR : Chicko Chicken is tastier and has better service.

Chicken has a nice crunch, but after a few bites the grease is all you can taste. The seasoning was clumped on one section so the flavor wasn’t spread across the piece.

Service, they charge 25cents for a paper bag - no big deal - so I paid for a paper bag to take my order to go (which is the only option.) I never had a choice as to what paper bag I would be given until my order was being handed to me. You couldn’t even close the bag without handles to keep the food warm as it was filled to the brim. So I asked if I could please have the paper bag with the handle instead of the bag without one. Service said “That will be an extra 25cents.” I said I would have taken the bag with the handle if given the option before and if they could please just give me the bag so I didn’t need to use my credit card for a 25cent charge. Service gave a blank stare and said “If you want the large bag it’s an extra 25cents.” So I said I won’t pay that, took my food which was cold by the time I walked around the block.

I will simply go take my $55.00 order to Chicko...