Subway — Restaurant in Campbell River

They are more concerned about online orders than those of the people in line. I was only the second customer and waited just over 20 minutes to get served. Staff would plainly ignore you and work on mobile orders rather than those waiting. Not even a simple acknowledgement. I would have gone somewhere else like four other customers did while I was waiting, but had promised someone I would get them lunch.

The staff are not overly interested in what they are doing and are rather careless. You can feel their negative attitude and you can see how it manifests in their sandwiches. It is either incredibly hard to get staff with a reasonable attitude here or it a toxic work environment. It's a shame because the location is very well maintained and looks recently renovated.

The worst part was they ended up making one of my orders incorrectly. After a total of waiting 25 minutes, I didn't have time to wait for a correction and ended up leaving feeling cheated.

I felt bad for the lady behind me as she only had a 30 minute lunch break.

Would I recommend this location?...

Me and my sister walked in starving expecting the most delicious sandwich ever everything was going fine until the veggie girl cut our sandwich. The lady in front of us got a 6 inch tuna mustard sandwich kind you I’m allergic to sea food this lady decides to not wipe or wash the knife and I didn’t say anything because I was expecting the knife to be clean until my sister told me “she cut your sub with a dirty knife with tuna” I was so shocked. Then she also cuts my sisters sub with the same knife, I couldn’t believe my eyes we walked out and I had to throw...

Worst customer service experience ever. (Coming from someone who works in customer service) the lady working yelled at the older woman ahead of me and then at my family's turn she yelled at all of us because we wouldn't say our orders fast enough even tho we would say what we wanted at the speed they put stuff on the sub. She would also make disgusted faces at us every time we said what we wanted on our sub which I guess is because she finds it gross but if you work with food that should not be...