Spice Hut Indian Cuisine — Restaurant in Campbell River

I used to come here all the time, with coworkers or for to-go. But after a few times of bad experiences I decide not to visit here and leave this message here. Similar to the the experience from one of the previous customer, I waited a long time at my table to be attended (maybe 4 tables of guests include mine), one girl is helping several other tables, and when I tried to ask help from the lady behind the counter, she simply replied I'm not your server...I don't understand how helping customers is not your job, if you are working as a waitress. There's several times where my to-go order does not have utensils, which I have to get from my hotel's kitchen. One time I ordered fish but got chicken, and when asking for a replacement, the server ask me to take back the order for proof, so I packed everything waited for 20 minutes (how long she told me it's going to be ready) and drove back to the restaurant. The waitress for some reason give a really bad attitude, as if I created troubles for her, like I should just stayed quite and accepted what I got, I do leave tips even for to-go. I just don't know...

I was in the North Island Hospital for ten days. My husband joined me after a week and I begged him to pick up something tasty for me to eat. I specifically asked for pakoras. He went to the Campbell River Spice Hut. He was suspicious about the quality of the food based on the decor, which he described as "cheap cafeteria", but the serving staff were kind so he ordered dine-in for himself, planning to bring me some afterwards. His meal came promptly but it was inedible. "An abomination," he described the tasteless, rubbery butter chicken. He brought me a small serving of the pakoras which were unrecognizable: the consistency of hay bales, they were dry and chewy with no recognizable spices. Neither of us had eaten properly for days and we were incapable of consuming this food. He also ordered a dessert but it smelled and looked awful, and the tiniest sampling resulted in us throwing that out as well. I almost wept with disappointment. Thirty dollars wasted and our spirits were broken. Avoid...

I’ve eaten here 8 times now, hoping for something better, but the average of my experience is still only 1. No drink menu, appetizers took 30 minutes, food 60 min, atmosphere is semi professional. They had a video playing about Mexico in the background. I’ve travelled to India multiple times, food is not up to an authentic standard. I have seen the quality drop over time. This spells the end for a restaurant when you start to compromise quality. The logo is repurposed from a Mexican restaurant. The white staff don’t know anything about Indian cuisine. I witnessed Indian people asking about tiffin service and the staff having no idea what that is. The white staff could only recommend butter chicken. They had homeless people hanging out in the restaurant like it was a soup kitchen. You got work to do Syed, you are doing a disservice to the community by providing such a low quality standard. The passion if it was ever...