Domino's Pizza — Restaurant in Camrose

It says specifically on their website that if I order at any time before the store closes then they will still deliver. It closed at 12:00am and I received my confirmation email for my order at 11:43pm. The email said my pizza was being delivered. It is now currently 12:43am. The estimated delivery time said 14-24 minutes. So I tried calling to see if my pizza is on it's way and of course they ignored my order and closed down the store so it went to voicemail. They haven't updated their voicemail since the Christmas season saying that their hours changed because of the holiday's. Who knows how many Christmas's ago that might have been? Then it didn't even give me the option to leave a voicemail. What a terrible Domino's. Customer service is trash. Live up to what you promise on your website. Okay... It is now the next day after I left this review. I called earlier to make sure they were there (around 10:00pm) and I ensured that they were indeed open until 12. First off, the girl who answered the phone hardly spoke English and she left me on hold for about 2 minutes. Then I told her my situation that happened last night and she obviously did not know what to say. So she asked if I wanted to order... And I said, "No, I just want an explanation for why I didn't get my pizza last night." And she didn't have an explanation so finally she offered me a free pizza. I accepted the offer and added that I would pay for a second one. Then I asked about the 50% student discount and she said because they are offering me a free pizza she couldn't do the discount. I told her that that didn't make up for my failed order at all. Then she said she would call her manager and call me back. 20 minutes went by... She didn't call back. So I called again. NO ANSWER. I called again, and the poor delivery boy answered this time and he was also useless but he did give me an explanation why I didn't get my pizza. He said that the assistant manager and the manager closed last night and he said that they just do whatever they want. Domino's, if you are reading this, your managers and employees in Camrose, AB are garbage. Absolutely trash...

My experience ordering pizza from Dominos was enjoyable all the past times, but recently I've heard lots of hate and negativeness from this lady that works at Camrose Dominos. Her voice was not really polite. I literately can provide Dominos Manager at least 20-25 people saying that she does not provide her role towards customers. For example, when i asked her what is on specials on Saturdays, she told me "well, it is saturday night, and we do not have anything on weekends". I am pretty sure that there should be something on Saturday nights. and her...

Domino’s Pizza in Camrose excellent quality pizza—always fresh, flavorful, and well-prepared. It’s one of the best pizza places I’ve eaten at, and I’m always satisfied with both the food and the service. The staff are exceptionally friendly, welcoming, and attentive, which makes every visit a great experience. The location is clean and well-maintained, and orders are always ready on time, whether dining in or for pickup. Overall, this Domino’s goes above and beyond in both quality and customer care. Highly recommended to anyone looking for great pizza...