Hagar's Cafe — Restaurant in Camrose

Waitress was alright, she did maks me slightly uncomfortable however. She messed my order up, ordered mashed potatoes, I got fries. The carrots and string green beans tasted old, carrots were overcooked, beans were undercooked and harder than stale old potato chips. Toast was barely toasted. Hash browns were over cooked. Both hashbrowns and chicken strips tasted as if they were cooked in old oil. The chicken strips had a nice crunch but other than that were kind of gross. How do you mess chicken strips and hash browns up? Witnessed the "cook" thin out the tapioca pudding with hot water they use for tea so I'd imagine it would have been awfully bland. When I went to pay the girl at the register was getting snippy with an elderly gentleman, insisting he use tap instead of inserting his card even though it wasn't processing his tap. Told them to let him use his card how he chooses and was met with extreme snarkiness. The girl needs an attitude adjustment. The poor excuse for a supervisor came, she was beyond rude and unprofessional. I began to tell them the food wasn't good and what was wrong with it. I was met with an "oh well" from entitled karen of a supervisor. The girl didn't want to give me the receipt I had asked for (I like to keep reciepts), she then threw it on the counter. I dont go here often because the service is often hit or miss; you will get the best service from the extremely nice and pleasant Philipinos, but mediocre from the rest of the staff. They should take a lesson from the curiosity, politeness, professionalism, and welcoming demeanors from the lovely Philipinos. Won't be back again for a...

The food has stayed consistent through the many many moons I've been eating here i moved to camrose when I was 16 im 43 now. The gravy flavor still the same liver same breakfast same and they still use real turkey, real roast beef not processed meat rolls. Good food but one terrible manager. This woman goes out of her way to harass us every time we just want prime rib. But because she has a pre conceived idea if service dogs or just Prejudice against my service animal because he is not what her small mind thinks it should be, we jump through all her hoops to try to go out and eat a nice meal not get harassed. The last time we ate she wouldn't leave us alone our entire meal we have all proper paper work, his support dog license, tags and working dog vest she has seen many times in past encounters with her but nope not good enough. Then aggressively started badgering us on how he should be acting but like I said the dog that keeps me alive didn't conform to her small minded idea what a work dog is and should/could be. There's many dogs that don't guide the blind and are not large german shepherds there are endless breads of work dog, some are small. We quit eating there but not entirely we quit eating in the restaurant. But still do take out once in a blue moon we went from prime rib on week ends and maybe breakfast or dinner another day in week so 2 visits a week for many years and now cause of her one take out meal every 4 or 5...

We have been eating at this establishment for several years; always has been our “go to” when in Camrose. When the hotel changed ownership we were concerned the food quality at the restaurant might suffer. Well in my opinion the food quality is better than what was offered previously. Today we decided to have the buffet. Chicken tenders, meatballs, mashed potatoes, veggies and tapioca pudding. For starters, the chicken tenders appeared to be a bit dry. What a surprise to have a nicely seasoned crispy outside and tender and juicy inside. ; with choice of gravy or plum sauce. Meatballs must have been finely ground sirloin. Again tender soft; no chewy bits, perfectly seasoned and delicious. Mashed potatoes were comment worthy along with the vegetables. Warm tapioca pudding to top things off. Also not to forget the salad/soup bar. I usually have a bowl of soup for desert as soup choices are the best soup around. The salads are all different with unique flavors. The soup/ salad bar at $15.95 is good price for the quality of the product. Add another $3 and you have a complete meal. This is a great price for a quality meal served by very capable and friendly wait staff. Keep up...