Only giving written review because I'm asked to do so. I did not want to provide details but here we are. Experience could be different from one client to another.

Customer service was bad, we were told we could have a specific product, were served a different one we asked for non-lactose drink and were told it was going to be provided, then we were told it wasnt possible so we were given lactose in the drink. We also asked for extra cheese in one of the plates... in the food and were given 2 squares of cheese on a plate aside. Is as if there is no effort whatsoever. Just the bare minimum to get by. We asked for some ketchup, the ketchup was old, if you can't tell when ketchup is old (dark red color, stickier texture and certainly different taste. Same generic brand no excuse) , why even serve people at all.

The food was tasteless, the only thing that gave the food taste (one of the dishes), was the excessive amount of chocolate that hides any other taste, giving no sense to the whole thing. If I wanted to drink chocolate, I might as well go to super c and buy a bottle of it. The dish had tasteless fruits and lots of chocolate... is supposed to be composed of different flavors. This was clearly not the case.

The smoothies, were more like... a mountain of ice with a little bit of flavor. Simply the minimum effort to call it a smoothie.

Again, this is my personal point of view. If someone likes this... Then, go to this place.

I have not gone back to this restaurant and will never do so.

I will not write an email to your team, as I do not care to claim anything from you nor ever come back to it.