Royal Pizza Leduc — Restaurant in City of Leduc

I ordered a 53.00, 70.00 with tip deal for 1 pizza, 1 pop a salad, and a piece of cake. The driver brought the pizza but not the rest. He then said he would go back even though I said it was fine. Fast forward, he shows up with what I think is my salad and pop what I ordered, and I still didn't get the salad.

I'm only writing this review because my box came super greasy on the top not even the bottom where the pizza sits and previous to the delivery the owners had called me and said this order wasn't something their location typically did for delivery but would today as it was advertised on the website. Truly, for a small/medium pizza and pop 50 plus dollars is rather pricey for pizza from any location.

At the end of the day, I can't even be upset with the driver, but more so, whoever prepared my meal and packaged it to go, zero care. I'm only giving 3 stars because the driver did a double trip for the negligence of the kitchen and front house staff.

Thanks,...

Amazing food! Got take out here during the summer when we stayed at the hotel. It was great so we stopped in for dine in this trip.

Food was massive and pretty good. Service left us not wanting to go back unfortunately. Our food was thrown at us, which ok... another table had an issue, I get it. We didn't have utensils so sat there poking our kid's pasta with a piece of pizza so she could eat it. Someone eventually came by.

Again food was great but we had to wait so long to get anything. Eventually one of us got a drink refill. Though we sat there staring at each other for beyond a long time with the waitress going past many times... we still had to stop a table from being cleaned to ask for boxes, a bill and the cookie.

I know you didn't know we had a 2+ hour drive home to start but... no one wants to sit staring at each other hoping someone will show up for as...

Disappointing experience tonight... fraudulent practices at Royal Pizza Leduc.

Royal snuck a 2L pop onto my delivery which I did not order. My kid took the bag of drinks while I was paying, so while we’re eating I notice this 2L sitting there. Sure enough: the bill shows $3.95 for an item I did not order. But I unwittingly paid for it! So I call Royal ; the driver comes back and tosses me some change - which does NOT cover the $3.95 plus tax - and takes the 2L with him. So I call Royal back again: they refuse to send the driver back. Refuse to make it right. Totally fine with the fact they’ve committed fraud.

This is not about the money - it’s 100% about principle. It’s about suspicious business practices ; it’s about refusing to fully correct a mistake ; it’s about the disregard for a consumer’s rights. Fraud on SEVERAL levels at Royal...