The Canadian Brewhouse (Leduc) — Restaurant in City of Leduc

wish i could rate this lower than 1. first of all i didn't just have a dining experience here. i had a working experience here. iv'e been in the food industry for about 6 years now even in supervising positions and i think I'm pretty fluent in food safety. As for the kitchen manager of the this location i can strongly say he isn't. It is common practice for the cooks here to put any food they prepare into the hallway at room temperature and just leave it there for there closing staff to deal with at the end of the day at like midnight. and i mean like cooked chicken breast left at room temperature from 3pm- 12pm. not just this but there taco beef, spinach dip, bacon cheese dip, soups, gravy, au jus, macaroni, fettuccini, prime rib, short ribs, wings. everything this location prepares in advance they leave out at room temperature for 8 hours plus, (in case you don't know environmental public safety regulations are food must be cooled down to 40F with in 4 hours), because micro organisms and bacteria grows exponetially after 4 hours. I spoke to the kitchen manager and said "shouldn't this be in the fridge cooling down??" his reply was "no its still hot" (already four hours) and i said "well isn't that an issue?? it should be cooled down by now" and his reply was "don't worry about it" I brought my concerns up to the general manager and was told the kitchen manager has been there for a while and should know what hes doing, the general manager than , i quote. said "i don't know much about food safety" but ill get an opinion from management' (this is the general manager the highest in the location). They also serve food that is way past due dates. from personal experience and knowledge i know pasta shouldn't be served after 3-4 days after being prepared. it is also Brewhouses standard to prepare every 3 days. this location though cooks enough to last 8-9 days and uses it that many days. i heated some up before serving it and it smelt terrible i almost threw up. i asked there kitchen manager if we shouldn't serve it and brought my concern to him and he said "don't worry about it", he didn't even bother to check it himself just told me not to worry about it. The last straw for m was when i came in at the beginning of the shift and noticed a container in their fridge was leaking chicken blood all over there walk in cooler and a few employees were stepping in it and dragging it through out the kitchen, i immediatly started to clean and sanitize and half way through fixing this major issue the kitchen manager asked me what i was doing.and i explained to him and he told me "not to worry about it now, bills were more important"so i listened to him the manager. and i can personally say standing on line doing nothing waiting for a bill to come in when its not busy was not more important than this huge health issue. I contacted there regional chef, regional manager and didn't see anything changed. i worked for another week and nothing was fixed. i contacted Alberta public health and safety and stopped showing up to work as i am not okay with serving and preparing food that is handled in that matter. I really wish i saved the images i took on snap chat so i should share them but i didn't want to get in trouble for being on my phone during the shift. none the less i would never eat at this location again and strongly sudgest others...

Let me start by saying this: I’ve been to a lot of bars and restaurants over the years. I’ve had good servers, okay servers, and the occasional disaster. But nothing — and I mean nothing — could’ve prepared me for the greatness that is Amy at The Canadian Brewhouse.

From the moment we walked in, it felt like we weren’t just customers — we were guests at her house. She greeted us with this genuine, all-in smile that didn’t feel like “I have to be nice because it’s my job” — it felt like “I’m actually happy you’re here.” And that energy? It never left. Not once. Not even when the place got packed or when someone at our table spilled a drink (I won’t name names, but it wasn’t me).

Let’s talk service. Amy didn’t miss a beat. She knew the menu inside and out — I’m talking full item breakdowns, pairing suggestions, even allergy considerations without having to run back and check. She gave us recommendations that slapped (I’m still dreaming about those Brewhouse Nachos and the Buffalo Chicken Wrap — absolute chef’s kiss 💋). And when we couldn’t decide on drinks? She basically curated a flight based on our random descriptions like “something fun, not too sweet, maybe with a kick?” Boom. She nailed it.

But Amy’s magic isn’t just in the logistics — it’s in the little things.

She remembered all our names within minutes. She cracked jokes with us without ever overstepping. She kept water filled like a hydration ninja. And when the music hit a vibe that one of us liked, she actually noticed and danced a little with us while walking by — not in a forced way, but like we were just all part of the same good night.

You can’t teach that kind of vibe. That’s raw, natural charisma.

There was a moment where our table was getting a little too rowdy — nothing wild, just a bit loud — and she handled it with so much grace and humor. She didn’t kill the mood; she read the mood. That’s the mark of someone who doesn’t just work in hospitality — she masters it.

By the end of the night, our whole group agreed that Amy was easily the highlight of the experience. The drinks were solid, the food was great, but Amy? She made it feel like we were regulars, even though it was our first time at that location. If The Canadian Brewhouse gave out gold stars, she’d have a whole damn galaxy.

Honestly, if management is reading this: give that girl a raise, a parking spot, and a plaque on the wall. Or at the very least, don’t ever let her leave. Because if Amy ever quits, I might follow her to the next place she works — wherever that is.

Final verdict: Amy isn’t just a server. She’s an experience. A vibe. A legend in the making. 11/10. Will absolutely be back — but only if...

Earlier in the day I reserved 3 seats at the Brewhouse in Leduc for 6:00 PM. When we got there the reserved seats were not found. After some time a waitress finally found us some unused seats. My wife ordered the stir fry and very specifically requested that no carrots or celery be put in the meal, as she has a very serious allergy to both. The waitress took the order and noted my wife's request. When we received our meals my wife's meal contained many pieces of both carrots and celery. We finally were able to speak to another waitress and noted the problem. She even noted that she saw our order and the request by my wife. She said she would talk to someone. She never came back and neither did anyone else. Finally my wife gave up and picked around the carrots/celery. After we finished the same waitress returned to take our money. We asked her if she had talked to anyone about this. She said she spoke to a manager who was going to talk to the cooks?? That was it. We paid our bill and left. We never did find out why this restaurant took my wife's allergies so lightly. So be it, just wanted to let other people know, who might have allergies, to be careful at this restaurant.

Within a couple of days of my review I was contacted by Brian McEleney, manager. He was very apologetic in what happened and wanted to make it right by providing us with a free meal at our choosing. On the 19th April 2023 we had dinner once more. The service was excellent and the food was great(no complaints whatsoever) Thanks Brian, it was great that you took notice of my review and than took the time to contact me. As we agreed you can't change the past but would strive to make sure this wouldn't happen again. Lastly thanks so much for dinner on the house. You'll be seeing our faces in your establishment in...