Quite simply the BEST Harvey's in Edmonton. From the cleanliness in the dining room, rest rooms, to the complimentary magazines, to the attentive staff who actually listen carefully to what you are ordering, the attention to detail at this location is second to none. The boss is always professional, courteous, and you can tell everyone in this store genuinely cares about giving you the best dining experience possible. At this Harvey's, you get your burger exactly the way you want it, like you do at Windermere and South Common.
Sadly, the west end 170 St, downtown, Sherwood Park and Calgary Trail stores are but a shadowy glimpse of what they were before and I fear they will deservedly go the way of the old 51 Ave / 97 St location as they have their own way of doing things which makes it hard to continue supporting. At these locations, most of the staff aren't interested in giving you the burger you want, only in up-selling, giving you a burger which can be done quickly with the least amount of effort. Many other disturbing behaviours at these stores have forced me to drive to Wendy's, A&W or Dairy Queen for fear of another disappointment.
The Spruce Grove Harvey's is like an oasis, and the model by which all other stores should aspire to. I can't wait until my next...
Read moreUpdate...May 19th. The manager called me today. Was very nice, apologetic and has asked us to come back as VIP guests the next time we are in town. He will make my salad himself if he is there. He's had other attitude issues and she no longer works there. So... go and give it a try!!
I wanted a salad with a hamburger patty. They said it wasn't possible unless I wanted to pay for a full burger as well as the salad. I ordered a regular salad and my husband ordered and extra patty for his burger and I put out together myself in the truck. I think it would've been much easier for them to do it. So don't go there thinking you can get a keto burger salad, you can only get it...
Read moreI went to this location Sunday April 21 around 8:00pm. It was dead with 2 cashiers and 1 cook in the back. I ordered a buffalo chicken burger and asked for it fresh. I asked before I ordered and after a payed I told them to make it fresh. Cashier relayed the message to the cook. When I got home 2 minutes later and took a bite I instantly new he just warmed up the burger and pretended it was fresh. Extremely disappointing as I have had fresh burgers from this place a couple years ago. Clearly a change of ownership has occured. The only reason I give this two stars is because the cashiers were friendly. I will not be going here again who knows how old the...
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