Popeyes Louisiana Kitchen — Restaurant in Clarington

March 30th was at this location for dine in ordered a 4 piece chicken combo and spicy chicken sandwich half way through my meal I ordered 3 piece combo to take home tall brown man with glasses took my order I went back to my seat and continued eating we were finished eating and I did not hear my order num calling so I approached the server and ask for my order he said he give to me I said no you give me what we ate here he kept doubting himself as he packed the order he then looked over to my table and asked me to check my hand bag he accused me of putting the chicken in my bag I said Sir you are calling g me a chicken thief he said no but u might accidentally put it into your bag I never felt so stupid and disrespected in my entire life stealing a two piece combo n placing in my bag then he said to me that camera are there n he could see everything so then you are accusing me he said no so what the f...k are you saying Sir.. I could have created a scene but I had to hold myself back .i never felt so humiliated I'll never go back there but gods watching how demeaning this guy was Horrible service the wait was so long for the first order and humiliating for the second order no star but I had to rate 1 to be...

This location needs some serious training on how to handle situations when they've made a mistake. We ordered 15 pieces of chicken and we requested for dark meat. The cashier (who was very polite) told us it'll be a 15 minute wait, and she asked the kitchen for dark meat specifically. We ended up waiting for close to 30 minutes, and when we double checked with the person packing our food, she said they don't have enough dark meat for us because the cashier didn't write it down on the receipt and so she didn't know. Although it's understandable that communication mistakes can happen, it is not acceptable when she didn't apologize, kept shifting the blame to someone else, and didn't offer to rectify the situation. She also kept calling us "buddy" which sounded very condescending in that situation. We gave this location second chances time and time again, but it seems that almost every time we visit,...

Food is always fresh, but I've had to wait 20 minutes for food before. It's somewhat slow.

EDIT: 05/18/2019

I am changing my rating of this place to a 1 star. Tonight was probably the worst fast food service I've received. I waited 40+ minutes for my food, and after asking for a refund at the 40 minute mark, the manager was incredibly pushy and tried to get me to take whatever food had been prepared. I asked for a refund again and he provided me with the correct change in cash, but refused to give me a copy of the receipt. This seems super fishy to me, as it prevents me from having the store number for any further feedback. I highly recommend that, if you want Popeye's, you avoid this location regardless of its convenience. The store was empty when we ordered - it should not take 40+ minutes to receive food at a...