Harvey's — Restaurant in Dartmouth

Long been a Harvey’s fan and customer, but I will no longer visit this location. The level of service this location once had was fantastic, but after a long and continuous slide, they’ve now hit rock bottom.

When I was finally able to order, they made an error in my order, which is fine. They had doubled up the first item, giving me 4 combos, and I only needed 3. So I said no, cancel the first combo, I only need 3 combo. I repeated that there should be 3 combos, at least 4 times.

Paid and they hand me one drink and 2 bags and then say to wait, and I assume they’re brining the other two drinks and possibly another bag of food, instead they come back with just a drink. So now I know something has gone awry so I look in the first bag, and the burger is the wrong burger and in the second bag, is the kids meal, which looks like it was thrown into the bag and then shaken around. Now I can tell I have the wrong burger and I’m missing a whole combo, so I said oh I have the wrong burger, and the cashier at the window immediately blames me. After one of the most frustrating conversations I’ve ever had, I believe I’ve got it figured out. While the missing food is being made, I noticed that the Kids Meal is missing the Toy/Activity that the meal is supposed to come with. I asked about it and was told that Harvey’s doesn’t do that, only Swiss Chalet. Well the Harvey’s app and website both say otherwise. Fine.

Once home, I realized that not only were both drinks wrong, they were also unbelievably flat, so tossed those. Then I noticed they got the poutines I ordered wrong, and the original one they gave me was now cold, and the kids meal was cold.

So for $50, I got an incredibly frustrating conversation with a seemingly infallible drive-thru cashier, two flat and incorrect soft drinks which went down the drain, a good Angus burger with the wrong poutine (and charged more for the wrong poutine), a cold meal for my wife, and a cold kids meal with no toy/activity, and a half assed apology for how long it took to fix “my” mistake.

Go to any other fast food restaurant for a cheaper, better, and less...

Harvey's on Main St. is a fast-food restaurant that excels in handcrafting delicious hamburgers, offering a delightful dining experience for burger enthusiasts. Nestled on Main St., this eatery stands out for its commitment to quality ingredients and personalized customization.

The menu at Harvey's boasts a diverse selection of burger options, catering to various tastes and preferences. From classic cheeseburgers to gourmet creations, each burger is made-to-order, ensuring freshness and flavor in every bite. The restaurant's emphasis on customization allows patrons to tailor their burgers with an array of toppings, sauces, and condiments, providing a truly personalized culinary experience.

What sets Harvey's apart is its dedication to quality. The burgers are crafted using premium beef patties, fresh vegetables, and artisanal buns, resulting in a satisfyingly juicy and flavorful burger every time. Additionally, the restaurant prides itself on its commitment to customer satisfaction, with friendly and attentive staff ensuring a pleasant dining experience for guests.

Beyond its mouthwatering burgers, Harvey's on Main St. offers a welcoming ambiance, making it an ideal spot for casual dining with friends and family. Whether you're grabbing a quick bite on-the-go or enjoying a leisurely meal, the restaurant's inviting atmosphere adds to the overall dining experience.

In conclusion, Harvey's on Main St. is a standout fast-food restaurant that delivers on its promise of handcrafted, delicious hamburgers. With its dedication to quality ingredients, customizable options, and welcoming ambiance, it's no wonder that this establishment has become a favorite among burger aficionados. Whether you're craving a classic cheeseburger or a gourmet creation, Harvey's on Main St. is sure to satisfy your...

Terrible service from the male manager here today regarding scene points for food redemption he didn't know how to deduct my points & he had awfully bad body odor as I was standing there trying not to throw up & at the same time very upset that I couldn't get what i wanted while 3 other customers were trying to get in my business about how hard of a time I was giving this guy when I told them to mind their business & so they then said nothing more after that & so a few minutes later I had spoke to another manager this time a lady came over to me and assured me that she'd make things right by offering me a meal absolutely free of charge. She agreed with me & totally apologized for the poor customer service & unfortunate experience within their restaurant. I must say I will never go back there ever again because employee training is important regarding how discounts work with scene points & personal hygiene is extremely important when greeting customers & when serving...