I was happy with the service received from the girl who made my sandwich, but when I went back to explain that the cookie they sold me was raw, another lady was at the counter. When I said, “your cookies are raw” she gave me some attitude and said do you want me to do? She gave me a another cookie which I broke in front of her, it was still raw and the she walked away to serve a customer who just walked up to the counter.
I didn’t know what to do, so I walked away with the raw cookie. When I told my wife what happened, she went back and ended up speaking with the original girl I ordered from, who apologized for the raw cookie and gave replacement cookies cooked from another batch.
Aside from the cookies and attitude after, my sub was delicious. I had the...
Read moreI love subway but this one... terrible. She made my sandwich sloppy putting all the veggies in the middle. I asked for some mayo and mustard and she folded it over and everything came out. She set up the debit and before I could ask for a new one she was taking someone else’s order. My boyfriend took one look at it and brought it back up and she told him I asked for extra sauce and that’s why it looked like that (which is false). She Was complaining about her job the whole time while making my sub, honestly they should find other workers if they hate their lives working there so much. She remade it but was angry about it. Wouldn’t usually complain about somewhere like subway but I’m actually angry about my sub that I...
Read moreI waited at the counter for 3 mins before I finally called out to the 3 employees chatting in the back. The girl making my sandwich was pleasant but is obviously new and still training (thats fine) except nobody came out to help her. The food station was dirty and there were fruit flies. One landed on my sandwich and I asked for a new one please. Another employee rolled her eyes. The third employee finally came out to help and proceeded to put on gloves then leave the sandwich line to help another at cash (also fine) but used her gloved hands on the cash and then... With the same gloves went back to making a sandwich.... Gross... These employees NEED training on proper food handling and cleaning AND proper...
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