final update I was sent $50 in gift certs toward my $124. That covers a bit more than my plate. Considering I paid for my friend's dinner that was made wrong and mine that wasn't cooked, As a manager myself I would have dealt with it by comp'ing the meals at the restaurant. But in the case that didn't happen and someone reached out to customer care about the incident, I personally would have comped the whole thing because of the overall inconvenience. Oh well, guess it's better than nothing. I'll use them just to the exact amount To get rid of them and then most likely won't go again. Overall disappointment.
update I reached out to their customer support and they had the manager reach out to me directly. They apologized, said they were unaware of happened as the server did not tell them. They are mailing me gift certificates. I am not sure how much, whether it will cover the dish or the entire meal, but they were fast at getting back to me.
My chicken breast wasn't cooked fully. I had eaten some as it had sauce on it but the texture felt off. I cut the centre open and it was very clearly undercooked. Which I get it, it can happen. So the next time the server came over I showed her and she immediately took it back. But she didn't ask me what I wanted whether I wanted a new one or I just wanted it comped I had barely eaten any. Also the Cook made it a point to have her tell me that it was undercooked but it wasn't going to make me sick and I'm not quite sure how he would know that. That's beside the point when I got my bill my expectation would've been for them to either give me a discount on the meal or take it off completely I never asked for either but I was extremely respectful and kind during the whole incident which goes to prove if you're nice about things you don't get anything offered to you. We had a starter of bruschetta and while the person that I was with finished off their meal and I watched them eat it the bruschetta ended up filling me up because it had settled so I wasn't even hungry by the time I got my replacement meal and to be quite honest After eating raw chicken it wasn't looking appetizing to me. I'm just really disappointed that they charged me $32 for a plate of food that I didn't get to eat. the first time it was brought out could potentially make me sick and barely touched it the second time it was brought out. It was just a huge lack of intuition when it came to the servers and the managers that were there. Sadly it goes to show that sometimes The only option is to get upset. Which I'm realizing in hindsight. I would've even been happy if they had a comped my one cocktail or like the starter they didn't even have to comp the expensive main dish. Just something a gesture would've been nice. I find this restaurant is extremely...
Read moreI went twice in a couple of weeks to give a fair evaluation. First off, I’m glad there is a new upscale restaurant in Dartmouth. With the mall location, it’s easy to get to and there is lots of parking. All of the staff we encountered on our visits were first rate. Helpful, friendly- couldn’t be better. My first visit was for drinks with a friend and we decided to have a couple of appetizers. She had the roasted mushroom soup that she had heard good things about and was not disappointed. That being said, a slice of baguette or crackers would be a nice addition. I had the spinach and artichoke dip which was very good. So good in fact, when we decided on a second round of appetizers my companion ordered it and I ordered the lettuce wraps. The flavour and the presentation of the wraps was wonderful, but I found them slightly too spicy for me, so I brought them home and my hubby enjoyed them thoroughly. My birthday was the next week, so I suggested this spot as a place for my hubby and I to go to celebrate. We started sharing two appetizers - the Cesar salad and the coconut calamari. Both were great! The calamari in particular was perfectly cooked, not rubbery in the slightest, and the mango chilli dipping sauce was sweet with just the right amount of heat. The Cesar was perfect. Classic. For our mains, I ordered the shrimp and scallop scampi pasta, and hubby ordered the wagyu beef meatloaf. (I knew when he saw it on the menu he wouldn’t be able to say no). My pasta was very good, if just the littlest bit oily, but I would definitely order it again. The meatloaf was fantastic. Delicious, as was the gravy with it. Hubby ordered fries as a side, and we have to say, they were the only letdown on the plate. Not fresh cut, very underdone. Hubby blamed himself thinking he should have ordered a mash or something more traditional with a meatloaf, but honestly - fries are such a staple, they have to be decent or at least cooked right. We chalked this up to it still being a fairly new place, they may be working on getting their timings right. It was fairly busy by the time we were eating (our reso was for 5:30) and the only other teensy thing was hubby ordered a red wine to go with the beef, but it didn’t make it until almost the end of the meal. We noticed the bartender had tables too, so maybe another bartender for the busy supper hour would be a plus. Overall, I would highly recommend this new spot and where work is nearby, it’s sure to be a favourite gathering place for our whole office! We look forward to...
Read moreI made a reservation here on a Friday night. It wasn't overly busy but there were still quite a few tables. The first thing I noticed was the service. The host asked if he could seat me at one of the high tables. I explained that I have to a replacement in both of my knees and I find high chairs and tables extremely hard on my back, hips and knees. Right away with a smile on his face he said no problem and found us a more comfortable place and we ended up in a nice booth.
The service overall was very good here. Our server was around many times to check drinks and make sure everything was good. It's the kind of place where other servers will bring your food so it's not sitting under heat lamps, ensuring you get it quickly. All of the servers who were coming around were really nice.
My friend and I shared the cauliflower bites with the Korean bbq sauce. We liked them. They were crispy, yet saucy and gooey. Tons of flavour. Then we each got the Flambé burger. We were told they light it up at the table. Fun! The burger was messy and good. I had the California salad with mine. It has strawberries, candied pecans, goat cheese and avocado. Really good. I wish there was a little more of it. BUT we were so full after we ate the burger. The burger had cheese and bacon. The bacon was perfect. We both likes the buns. My friend had fries. I snuck a couple and we both liked the seasoning on them. We debated dessert but we were both too full.
I also had one of their famous peach Bellinis. Loved that too.
The atmosphere is cozy and modern. It's really nice. The restaurant is not overly loud. It would be a great date spot. You forget that it's located in a mall. What a great place to relax after a shopping trip.
I'm not huge on chain restaurants but I enjoyed Milestones. Will definitely...
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