Main St. Delicatessen — Restaurant in District Municipality of Muskoka

Honestly, I had a lot of hope going in. The looks of it was great, the seating area and spacing great, but I I ordered the BLTG and “upgraded” to a Caesar salad… when I got my sandwich it looked great but I took a bite and it was overly filled with mayo, so much that it was shooting out of the sandwich everywhere which would have been fine if it were a small portion and I didn’t have to take any home. But I did and it was obviously super soggy. I looked at my Caesar salad a knew it was going to be bad. To put it simply I needed some lettuce with my dressing. It was so gross, and I don’t like using that word but it truly was soggy from the start and unfortunately I took one bite and was done. To make things worse, our waiter only checked on us once before we sat for 15 minutes waiting to ask for our bills. once we asked for our bills that took about another 10 which was all very surprising because it’s not that large of an area to cover. Overall I wouldn’t recommend coming here. I paid 30$ for a meal I couldn’t even eat from the start because it was drenched with dressing. & I mean drenched! I’m sorry if this was just a bad day but for me it was not worth the cost or the hassle.(also the salad looked exactly like this from the minute I received it, unfortunately. I only took it home to see if my husband would eat it, so I could atleast not waste it and he was shocked as well...

Stopped in for a quick Sunday morning breakfast. Originally had planned to grab coffee across the street at Oliver's but instead thought we'd check this place out. Here are my observations after ordering the breakfast and coffee. Waiter mentioned they serve Kicking Horse Coffee which is a brand that my wife and I usually enjoy Coffee was served with way too much cream and had been brewed far to weak for our taste My wife got up to ask him if we could have a 3rd cup of coffee so we could try to dilute the cream he had poured into our served coffee. The 3rd cup she brought to the table was also very weak and basically coffee flavored water. Floors are very dirty as is everything else For a delicatessen you would expect some presentation of their cheese, meats, breads, and pastry but all we saw was plastic wrapped chunks of cheese and salami. There was a rack with baguettes thrown on it sitting in the open but it did not look appealing. Every surface needs a good cleaning and a fresh coat of paint The breakfast was just okay. The bacon was crispy and delicious but my eggs were a bit watery. I asked the server to take the coffee off our bill as we didn't even try to drink it and told him they should add more grinds when brewing

Overall was very unsatisfied with the cleanliness and...

I was very happy to stop in on a cold day for soup and a sandwich. Once the time came to pay, I was told I had a previous bill that hadn’t been paid (due to their own machine malfunctioning in November and after several attempts at reading my card, they said I could leave and it was their fault). It’s April. Without hesitation I paid as I am happy to support local. Having spent the better part of 10 years in the restaurant industry, it is ingrained in me that there is a right way and a wrong way to treat people. Unfortunately, they chose the wrong way. I was made to feel small, less than, and like I did something wrong. The comments that were made were rude and demeaning. Not to mention the receipt was completely discolored from being so old and was only for $55. They stated there was an attempt to call me and left a voicemail, but nonetheless, both bills, which were both about $55 will be the last I ever spend there. I hope the $55 was worth loosing several customers forever. Due to the discouraging and disappointing customer service, I will continue going to any other local restaurants where I have experienced nothing but exceptional...