Opa! of Greece - Currents of Windermere — Restaurant in Edmonton

Today (March 14), I was craving for calamari and ceasar salad and I thought about going to Opa and I went to this location because it's so close to my home. I usually comes here lunch time. Me and my boyfriend got here to this exact location at 8:45pm and it's says that they are closing at 9pm. Me and my boyfriend walked inside and these two girls told us that they are closed. My boyfriend told them "you guys closed at 9pm" and they said yes we are closed now. It's 8:45pm we still have 15mins and the door was still open and the sign still says open thats why we went inside. We saw these two girls was already cleaning already and probably didn't want to serve us because they didn't want to clean the cooking station again. Me and my boyfriend was upset but we didn't bother to argue or make it a big deal for them but I just want to say that customers shouldn't be treated like that. If the store closed 9pm you closed 9pm. If customers are inside already inside the store at 8:45 you still need to serve them because they still have 15minutes to order. If you don't want someone to come in 10minutes before you closed the store, then you should probably closed the store 10minutes before you closed. My boyfriend and his family owns Tim hortons and I worked for them too. We know how to treat customers if they come in 5 minutes before we closed. If they already inside the store we still need to serve them even though it's time for us to closed. Very poor customer service. As soon as they saw us coming inside they were talking to each other and...

I recently picked up an order from this restaurant as an Uber Eats courier and was taken aback by the staff's behavior. They insisted that I hand over my personal delivery bag, which I find completely unacceptable. This bag is my property, purchased at my own expense, and I am under no obligation to surrender it

The restaurant does not employ me, does not pay my salary, and does not provide any equipment for my work. If you aim to ensure quality service for you Uber customers, please supply the necessary resources yourselves. Expecting couriers to utilize their personal assets without compensation is both disrespectful and unprofessional.

Such treatment of delivery partners is unacceptable and leaves a negative impression of your...

The service was very slow and the staff were unprofessional. I waited 18 minutes to get my food and all I ordered was a wrap. The issue was several employees just were standing around and moving as slow as possible. On top of that, the staff messed up my order as well so then they had to redo it. When the staff member asked what toppings I wanted on my wrap they were super rude about it and put like very minimal amounts of lettuce. When I politely asked for more the staff was rude about it. The staff looked like they were miserable and showed no enthusiasm whatsoever as I wasn’t even being acknowledged when I was being talked too. Even though the food is good, it’s not worth it to wait almost 20 minutes for slow and...