Royal Pizza Ottewell — Restaurant in Edmonton

I'm little remiss/late with this review but I absolutely need to give kudos where due!! On February 22/2019 we had Royal Pizza in Ottewell prepare the food for our son and his wife's wedding rehearsal dinner. I had contacted Helen on Feb 6/19 to order the food. We decided on a variety of pizzas, lasagna, spaghetti & meatsauce and salads and all the fixings! The food was delivered on time and steaming hot!! It was a huge success and was enjoyed and inhaled by all in attendance!! And some leftover spaghetti ended up feeding the groom and his attendents the next day!! Helen was awesome to work with and was uber accommdating!! If you've have eaten/ordered food from any Royal Pizza outlet then you probably already a BIG fan. And although the Ottewell location is only for pickups and deliveries, please consider them if you're in the market for having catering done. They are more than capable and I'm sure you will be very pleased with the results!! A great big thank you to Helen and the staff for making our rehearsal dinner an...

It's Royal Pizza, an Edmonton staple. The pizza was great, as is usual. That's not what this review is about.

I've been out of town working remotely, just put in 380 hours in one month. Drove 12 hours back to Edmonton, want some pizza.

Phone'd in a pickup. Gentleman on the phone was great, clear and concise talker, quick to get my order.

Go inside, greated by a gentleman (maybe same individual?) with fantastic attitude. Smiling young man who speaks clearly and quickly to me.

Young lady from the back hears "for pickup" and says perfect timing, she just cut it.

Overall, a wonderful, cheerful experience that you do not get nowadays. Really brightened my day after being on the road so long. Kudos to the employees, and management is clearly doing something right to have hired two...

The first time I ordered Lasagna it was perfect, definitely 5 star but after placing the same order again on Sunday for delivery what I received was garbage. I asked for black olives on one order and there was none but the other one (without sauce) had double the olives. My complaint, is that both these were NUKED, not baked or if they were baked it was hours ago. As soon as I open the lid, I knew right away they were nuked. They tasted absolutely gross and were nuked too long. I asked for baked and received nuked. Never again. Totally disgusting, which ended up in the garbage. I should have taken photos, but I was so mad at this point, I just threw both out. That is a mistake, I will...