Beach House Restaurant — Restaurant in Fort Erie

MUST READ TIL THE END- Only come here if you have LOTS of time on your hands, want mid food and terrible service!!! This was one of our worst restaurant experiences. We went on Canada Day and surprisingly it wasn’t busy at the time. We had a taller server with short blonde hair. Our food took forever (for chicken fingers, burgers, and fries). The poutine had barely any cheese or gravy on them and the chicken fingers were mostly flat (regretting not taking a photo for this). Our server brought out one of our burgers and chicken fingers and said she would “be right back with our fries, they’re ready” - and they never came, our friend actually had to go inside herself and bring them out for us. Sauce and an iced tea were completely forgotten, and I ordered the kids chicken fingers meal (2 fingers with fries) because I also got a salad (the only good thing) and she brought the regular chicken fingers meal with the side fries, which I stated when it was brought out and then she still tried to charge me for it!!! There was 6 of us and the worst part was probably when we asked if it was possible to split the bill, she said if she split it it would take 20mins longer for her to do in the computer and she would have to add a 20% service charge for large party. Little did she know we actually read the receipt that states service charge is only applied to parties 7 or more. We opted to just inconveniently pay on one bill because after waiting for everything and being there for so long all we wanted to do was leave. Afterwards we wished we just walked further down to go somewhere else. We’re wondering if the server was overworked and they need more experienced staff??? Not...

even factoring in take out, regardless of the cold fries they were tastless ... the crispy chicken was dry and almost burnt and the hotdogs with tiny kids hot dogs dressed like it was a sausage with an overly aggressive amount of toppings I wish I took photos to post and my bill was more then the 107.90 plus taxes thats about 121$ but my bill came to over 130$ so I was over charged ... or a gratuity was added

Yes that was our order, im sorry for the bad review but it was horrible and even the math on your 107.90 before taxes doesn't add up to our receipt? did you charge us gratuity? additional

Not pleased at all, over priced for the quality. The food is better at McDonalds and that's saying alot because we don't really eat processed foods. Fries were cold and unsalted, crispy chicken sandwich was dry and almost over fried the bread crumb batter was dark brown borderline burnt. My kids hotdogs were a wet mess of toppings drowning the hotdog, you couldn't even see the hotdogs under all the dressing and onions. For what we paid, I was shocked and extremely disappointed. For 3 young children 4 adults we ordered 3 hot dogs some sandwiches a burger and side fries .. over 130$ and we were very...

It’s astonishing that this place is even “functioning” closest to one of the busiest beaches in the area.

Visited today for a quick bite, and no one greeted us right away to seat us. It was not busy at all inside, there were only 3 parties seated. The servers passed us and one was even wiping down a couple of tables. I understand that you’re busy, but even a simple acknowledgement would suffice. We sat down but no one took our order so we ordered at the cash.

We ordered chicken wings, fries and originally a burger but they ran out of burgers so we subbed for a souvlaki wrap. Food was super mid, and the chicken wings were dry and overcooked. It’s a shame as we don’t like wasting food, especially since those 3 items came to around $40.

The cherry on top for our poor experience was when we had not one, but ✨ TWO ✨ servers ask us twice if they could have their ketchup bottle back during our meal. The audacity is appalling. We are paying customers who have not yet finished eating and you are asking for the ketchup bottle back LOL 😂 is there only 1 bottle for the entire restaurant? The math ain’t mathing… please avoid this place...