Dairy Queen Grill & Chill — Restaurant in Fort Frances

Hubby decided to try diary queen for a change. There were two people ahead of him. It still took exactly 14 min.to get his order!( im assuming its because the drive thru people r served first). This took up half of his lunch break. Then, after paying $12 something for a double cheeseburger combo,he noticed his burger was just regular sized with the exception of an extra small patty on it. It definitely looks alot bigger on TV! He was so disappointed with the service and quality of his meal that I agreed to call the manager on his behalf ( since his half hour lunch break was over). I spoke with the manager and she said they were working as fast as they could during the lunch rush and there is nothing she can do about the size of their burgers,so she was not going to do a thing for him. So everyone in the drive-thru gets served first, and their extra large burgers that cost a fortune r merely an extra tiny meat patty thrown on a reg.sized burger. And the manager doesn't care about your dissatisfaction of the high priced puny meal, nor the 14 min.wait it takes to get it! Just had to share our experience. Oh I also noticed the owner writes the same response for all their reviews about how they hope you will give them another chance etc. Why give them another chance if there is no compensation given for your inconveniences? A generic two sentenced response that is used repeatedly for all reviews...

Consistently good - but I have a suggestion!

Sometimes the wait can be long, but is that really a bad thing? If you have to choose between cold fries and burgers served quickly versus one you have to wait a few minutes for, which would you prefer?

I'd love to see this restaurant participate in the DQ Loyalty & Rewards Program through the DQ Mobile App. The ability to offer curbside pickup is something that should be offered in rural settings such as this location.

Your team have always been great. So make the switch to mobile ordering and I'll gladly give...

We came here for a little dessert when staying in Fort Frances.

It was packed. DQ is the place to be for fast food in the area.

I got a cinnamon cookie dough blizzard. I've never seen a flavor like it in the US. All of the cookie dough is always chocolate chip and I don't like chocolate. I was excited for this alternative.

It was delicious! It was very cinnamony. Everyone tried nice and liked it the best over the Turtle and the Reese's.

It was a little different than US Dairy Queens, but overall, you know...