Went with my boyfriend to get a smoothie for lunch today, it quickly turned into an unpleasant experience and a long wait. It wasn’t entirely on the staff as customers were grabbing finished smoothies without checking if it was there’s but how could they know when the drink orders are whispered out. Our smoothies were jacked by some students and so we had to wait to have ours remade, multiple people got the wrong things, and left with it. I understand the general public leaves much to be desired, but I think it’s important to ensure people leave with the right things especially because of allergies. Staff don’t engage with customers, look mad and either gossip or bicker with each other. They seemed very disorganized and a lot of times I go in I feel unwelcome. Customer service is lacking, but the food itself is good and the...
Read moreWhen in for my lunch break to grab a smoothie it took them 25 minutes to finally get it to me got in my vehicle went back to work just to realize it was made wrong and not blended what so ever. Went back and got a very rude young lady snapping back at me telling me it was correct. (I've have this same drink many times) very disappointed with the customer service. They also forgot to make my drink and I had to go remind them to make it. Was not welcoming and the young lady looked angry the hole time...
Read moreLove the breakfast items and the fact that they serve breakfast all day long. Terrible customer service though, no one to greet you at the door, consistently made mistakes for ordering out (prepared the wrong food or gave the food away and then have to remake the food after we arrive after already waiting an hour after calling) with barely an apology and no...
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