I called almost a week in advance for a 4 person reservation for tonight. When we got there, we were seated at a 2 person table with 4 menus and 3 chairs. We grabbed a chair for the 4th but the table was so small that 2 of us were sitting between the table we were sat at and the next table over which also had a "reserved" sign on it (we are average size individuals). We asked if there would be people at the table beside us and were told yes. We didn't feel like bumping elbows with strangers so asked if we could wait for a slightly larger table to come available and was told no. The waitress asked if I had asked for a "roomier" table when I made the reservation. I told her I hadn't been there before so did not realize that they considered such small tables to be 4 person tables. She said they consider all of the tables to be 4 person tables. We went to Snooty Fox instead and had a delightful meal with great service. Our table spent about $350 and tipped 20% so it's their loss but was still a disappointing experience. Maybe I'll try again if I go for supper with just 1 other person. I wish I had taken a photo to show just how cramped...
Read moreI have been going to this restaurant for years with no issues but today's service was the worse I've ever had. It was almost 2 PM. The girl server said I could still order from the breakfast menu. I ordered fish cake with eggs and a side of home fries. She brought the food without potatoes. I asked if I was geting them, and she said she totally forgot about them. She asked if I wanted them deep fried or on pan fried with onions. 15 minutes later, i asked her if my potatoes were coming, she then said that it is passed the breakfast time and they can no longer make them. All this time I was waiting to eat and the rest of my food was getring cold. When my huby and my daughter finished eating, the same disrespectful girl came to ask if I wanted deep fried potatoes to take home. I was not happy at all and I felt she was doing everything on purpose. I hope management can trace who was serving on the terrace between 2:00-3:00 PM on Saturday October 19, and teach her how to treat all customers, or she will ruin that...
Read moreWe have been travelling through Nova Scotia and New Brunswick and this was our first poor experience. Ordered a beer from the menu, my bad as I typically ask for a sample, and the beer was from a brewery I had not been to in Fredericton (Half cut brewery) and it was so bad I could not finish it so I ordered another beer. Server did not ask or inquire why I ordered another beer without remotely finishing the first one. I ordered the fish and chips and while the fish and chips were good the plate came with a Kraft Tartar sauce. I am in Fredericton, tartar sauce should be hand made as every other restaurant/pub has been. My wife ordered the special, the chicken Brie wrap as it was a special and the server did not mention that it was loaded with caramelized onions so she ended up breaking the wrap apart to remove the onions and notice little to no Brie. Not a great experience overall and they had a 4.4 overall rating which was surprising. Definitely sample the beer and inquire further on the ingredients...
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