Pizza la Différence (Gatineau Ouest) — Restaurant in Gatineau

Although I must give a 1 star to write a review, this place deserves ZERO stars.

I had a group of 16 adults at my home today for a birthday party. I ordered 4 large pizzas online at 17h30pm and requested that they be delivered at 18h45pm. The cost for 4 large pizzas including taxes and delivery was $99.46. I received a confirmation by SMS as well as by email that the pizzas would ve delivered between 18h30pm and 19h00pm.

I contacted them at 18:55pm to find out when the pizza's would be arriving. The young girl asked me to hold and when she came back to the telephone she told me the pizzas were forgotten and simply apologized. That is it!

Everyone at my place was stunned to hear but since we chatted about this place for a good hour afterwards, during this time someone verified the website and noticed that they were closing at 20h00pm and maybe the reason for not wanting to go out of their way to rectify the issue.

Unfortunate the owners just LOST $100 and 10 adult clients that will never order from Pizza La Difference again and will make sure friends and family know about what happened this evening.

If you think of ordering from here, STAY AWAY! Your money is better off spent at another pizza...

We were told 45 mins to an hour for our order but after an hour it never arrived. When we called back the same lady told us she accidentally hit close on our order which is why it never arrived. Instead of calling us back (cause apparently they don't have caller ID), she waited for us to call back. She didn't even offer us a resolution like a discount or anything for making us wait that long! 0 stars cause of complete incompetence! Don't bother ordering if you're hungry! Your food will...

I ordered 2 large Pizzas, all dressed and pepperoni…. When it arrived I received vegetarian and all dressed… when I called the man on the rude and he doesn’t let you speak…. I said I ordered…. I know it’s delivered already… I say but I asked for…. He cut me off again. So by the time I addressed the situation… no apologies or nothing and say what you don’t eat veggies… anyways It got even worse… I won’t waste my time or my...