Tim Hortons — Restaurant in Grand Falls

I don't go to this Tim Horton often, maybe once per month... but the last two times is enough for me to not go back at all, I'll find a different Tim's... First time, lady taking my order did not speak English or French. She took the wrong info down and when I tried to get it corrected, things just went worse... I had to ask her to find someone that could speak English, and she still couldn't understand... this last time, got a different barista, but they don't know how to make whatever special latte that is on the menu. Ordered a White Chocolate Pistachio latte, as per menu item... well, they forgot the whip cream, they forgot the white chocolate and they forgot the pistachio flavored syrup... So unless you are ordering a black coffee, don't expect then to be able to...

Omg ,this is probably one of the worse tim hortons I have been to, and I am from Ontario which has hortons on almost every corner and never seen such a poor trained staff store ...These employees are so badly trained , if at all trained...I swear to God that all you need to work there is , to know how to breath....This is the WORSE Tim Hortons I have ever been to ...My wife worked at hortons for 18 years in Ontario and we have never seen a store with such under trained staff ever ...more than half the employees here have no idea what they are doing , and I swear they do things and make YOUR coffee how ever they feel like making it ...hardly ever what you asked for..Make sure you check your order before...

I was in drive thru and ordered a wrap and breakfast sandwich along with an iced coffee and a hot chocolate I had to log in to my Tim's app again while at the window I didn't notice i was logged out before I got to the window and the lady was very impatient while I logged into my account again (I don't have a physical card) I told the lady to hold on a second while the page loaded but I had handed her the money to pay for my order once that was done she gave me my change and told me to have a good day she didn't scan my barcode for the rewards program or...