Humpty's Big Plate Diner - Sterling Centre — Restaurant in Grande Prairie

A Disappointing Visit Clouded by Service Issues I visited this restaurant on a quiet Wednesday, hoping for a relaxing meal and a good cup of coffee. Unfortunately, what stood out most wasn’t the food, but the uncomfortable service. There was only one waitress on duty, though the place wasn’t particularly busy. She brought my coffee promptly, but didn’t ask if I’d like cream or sugar. It took quite a while to get her attention to ask for cream, which didn’t arrive until my meal did—by then, my coffee was cold. When my friend, who wasn’t eating, sampled one of my tater tots, the waitress noticeably glared at her, which felt unnecessarily rude. Later, when I tried to ask where the washroom was, the waitress—en route to greet guests at the door—told me to “just wait,” which left me and nearby customers a bit stunned. When she finally returned, she pointed me in the right direction without saying much else. Though the food was serviceable, the service left a sour taste. I understand being short-staffed can be challenging, but basic courtesy goes a long way in hospitality. I hope this was just an off day, but sadly, it didn’t leave me...

So we expected a little more than what we got yesterday, as usually Humptys anywhere is decent. Not overly busy for breakfast. Were seated right away. Menu looked good. Waitress seated and served two others before coming back to us. Put our order in of eggs benny and omelet, 45 mins go by. Others around us have their food by now and they came in after us. Waitress comes back after us catching her eye, says she'll check on our order. Seemed quite interested in her regulars. Finally got our order 15 mins later. Omelet good, hollandaise made with water not milk, eggs too hard asked for medium. She asked if we wished any additional items, I asked for orange juice, never got it or an apology for food taking so long. Watched and timed someone else's order. Soup n crackers, 10 mins. Regulars seem to get seated and served first. Breakfast for three 30 mins. Will not be back and would not reccommend unless you are a regular or...

First of all, I will say that the food was fantastic. The wait after our order was a little long, but it's understandable as it was quite busy in the restaurant. However, the service was horrible. The man that had seated us and took our drink order was super sweet and quick, however, our server was quite the opposite. She had taken over 15 minutes to even stop by our table, but when she finally took our food order, she rudely interrupted and corrected my boyfriend when he made his order. She made a rude comment judging how he wanted his eggs. His eggs!!! She was also very unprofessional. She was swearing in front of us on multiple occasions, was too lazy to put our bills together on the computer system, and made us do the math combining our bills because she "didn't feel like doing it". Finally, one of us paid with cash and she claimed she didn't have adequate change to pay him back fully. If I recall correctly, her...