A&W Canada — Restaurant in Greater Sudbury

This used to be a good location, but not anymore. Friendly service has been replaced with a barrage of questions and getting cutoff while trying to place an order.

When I pull into a fast food location, I'd expect to tell the person what I would like to order.

Here, you start telling them "a mama burger combo with..." only to be cut off with an aggressive WOULD YOU LIKE CHEESE AND BACON?!?! Only to say " no but I'll take..." only to get cut off again with "WITH ONION RINGS AND ROOT BEER????"

Let your customer say what they want to order then ask questions later! I get that it's probably a sales tactic to try to push customers to spend more but ITS ANNOYING and disrespectful!!

If this is how this location will continue to be, I will take my business elsewhere. I already gave up halfway through my order at the silver hills location and I'll do it here...

𝙄 𝙧𝙚𝙘𝙚𝙣𝙩𝙡𝙮 𝙫𝙞𝙨𝙞𝙩𝙚𝙙 𝘼&𝙒 𝙩𝙤 𝙩𝙧𝙮 𝙩𝙝𝙚𝙞𝙧 𝙫𝙚𝙧𝙮 𝙛𝙖𝙢𝙤𝙪𝙨 𝙈𝙖𝙨𝙖𝙡𝙖 𝙑𝙚𝙜𝙜𝙞𝙚 𝘽𝙪𝙧𝙜𝙚𝙧, 𝙖𝙣𝙙 𝙞𝙩 𝙙𝙞𝙙 𝙣𝙤𝙩 𝙙𝙞𝙨𝙖𝙥𝙥𝙤𝙞𝙣𝙩! 𝙏𝙝𝙚 𝙛𝙡𝙖𝙫𝙤𝙧𝙨 𝙬𝙚𝙧𝙚 𝙬𝙚𝙡𝙡-𝙗𝙖𝙡𝙖𝙣𝙘𝙚𝙙, 𝙖𝙣𝙙 𝙞𝙩 𝙬𝙖𝙨 𝙖 𝙜𝙧𝙚𝙖𝙩 𝙫𝙚𝙜𝙚𝙩𝙖𝙧𝙞𝙖𝙣 𝙤𝙥𝙩𝙞𝙤𝙣 𝙬𝙞𝙩𝙝 𝙖 𝙪𝙣𝙞𝙦𝙪𝙚 𝙄𝙣𝙙𝙞𝙖𝙣 𝙩𝙬𝙞𝙨𝙩. 𝙏𝙝𝙚 𝙨𝙩𝙖𝙛𝙛 𝙬𝙖𝙨 𝙘𝙤𝙪𝙧𝙩𝙚𝙤𝙪𝙨, 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙥𝙡𝙖𝙘𝙚 𝙬𝙖𝙨 𝙘𝙡𝙚𝙖𝙣 𝙖𝙣𝙙 𝙬𝙚𝙡𝙡-𝙢𝙖𝙞𝙣𝙩𝙖𝙞𝙣𝙚𝙙, 𝙢𝙖𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙖 𝙥𝙡𝙚𝙖𝙨𝙖𝙣𝙩 𝙙𝙞𝙣𝙞𝙣𝙜 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚.

𝙏𝙝𝙚 𝙤𝙣𝙡𝙮 𝙩𝙝𝙞𝙣𝙜 𝙩𝙝𝙖𝙩 𝙨𝙩𝙤𝙤𝙙 𝙤𝙪𝙩 𝙖𝙨 𝙖 𝙗𝙞𝙩 𝙪𝙣𝙪𝙨𝙪𝙖𝙡 𝙬𝙖𝙨 𝙩𝙝𝙖𝙩 𝙩𝙝𝙚 𝙬𝙖𝙨𝙝𝙧𝙤𝙤𝙢𝙨 𝙬𝙚𝙧𝙚 𝙡𝙤𝙘𝙠𝙚𝙙, 𝙧𝙚𝙦𝙪𝙞𝙧𝙞𝙣𝙜 𝙖 𝙘𝙤𝙙𝙚 𝙛𝙤𝙧 𝙖𝙘𝙘𝙚𝙨𝙨—𝙨𝙤𝙢𝙚𝙩𝙝𝙞𝙣𝙜 𝙄 𝙝𝙖𝙫𝙚𝙣’𝙩 𝙚𝙣𝙘𝙤𝙪𝙣𝙩𝙚𝙧𝙚𝙙 𝙗𝙚𝙛𝙤𝙧𝙚 𝙞𝙣 𝘾𝙖𝙣𝙖𝙙𝙖. 𝙒𝙝𝙞𝙡𝙚 𝙞𝙩 𝙬𝙖𝙨𝙣’𝙩 𝙖 𝙢𝙖𝙟𝙤𝙧 𝙞𝙣𝙘𝙤𝙣𝙫𝙚𝙣𝙞𝙚𝙣𝙘𝙚, 𝙞𝙩 𝙬𝙖𝙨 𝙙𝙚𝙛𝙞𝙣𝙞𝙩𝙚𝙡𝙮 𝙪𝙣𝙚𝙭𝙥𝙚𝙘𝙩𝙚𝙙.

𝙊𝙫𝙚𝙧𝙖𝙡𝙡, 𝙖 𝙜𝙧𝙚𝙖𝙩 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙬𝙞𝙩𝙝 𝙙𝙚𝙡𝙞𝙘𝙞𝙤𝙪𝙨 𝙛𝙤𝙤𝙙 𝙖𝙣𝙙 𝙜𝙤𝙤𝙙 𝙨𝙚𝙧𝙫𝙞𝙘𝙚! 𝙒𝙤𝙪𝙡𝙙 𝙙𝙚𝙛𝙞𝙣𝙞𝙩𝙚𝙡𝙮 𝙧𝙚𝙩𝙪𝙧𝙣 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙈𝙖𝙨𝙖𝙡𝙖 𝙑𝙚𝙜𝙜𝙞𝙚...

Teen burger wasn’t fresh, and was slapped together and thrown into a burger sleeve. Rings were a clumped together mess.

Service was nonexistent. I remember the days when a “thank you” received the response “you’re welcome”. The drive thru attendant provided a “stunned look” and couldn’t be bothered to speak…closing the window and walking away before I could ask for napkins. Here’s my recommendation to this location franchisee. How about putting the slightest effort towards your food preparation and customer service? Oh well, here’s a review of 1 out of 5 stars. Good riddance. Two thumbs...