Williams Fresh Cafe, Stone Rd Mall, Guelph — Restaurant in Guelph

Very disappointed with the way this location has panned out. It would be one thing if the speed and accuracy of service had improved since they opened, but if anything they're moving slower and taking less care now than they were a month ago.

Then there's the dishonest, bait-and-switch policy changes. First they were offering a discount for mall staff, but didn't tell anyone it was only for a limited time. Now I imagine the majority of their business comes from mall staff right now, so I can deal with that — they're not going to give a 10% discount to 80% of their customers. I get it. But then a few weeks later they decide that they're now only willing to prepare certain items before noon.

All just very disappointing, and why I'll be going elsewhere...

Will NOT come here again! Paid so much for a goat cheese and veggie sandwich but it barely had any cheese!! The lady next to us ordered the mint chocolate matcha frappe, and it looked nothing like the picture. The server intentionally didn't add whipped cream and chocolate sauce. If you want to serve $9 drinks, at least serve proper drinks and food! The sandwich took literally 15 minutes to be prepared AND DIDN'T have goat cheese. Service and food...

Ordered a coffee, tipped, barista (young female) took a regulars order (young male mid 20’s) struck up a conversation with him and completely forgot about me and my coffee, waited almost 10 minutes, brought it up to her and she called me a liar. Manager didn’t apologize

Will not be back. You only get 2 stars because I’ve been coming here since it opened and this is my...