Not into slagging businesses, especially during these times..... but??
My family has picked up dinners a number of times here and the food has always been good, No complaints there. My complaints, yea there’s 2.... #1 your daily specials have gone from $20 to $25, when asked why the increase, we were told that they added a new special and increased the size of portion.... ok you added a special that’s great, why does that increase the price by $5. The portion size is that same size as it’s always been, we’ve ordered them numerous times.
#2 One of the items on our order was your New York Steak Sandwich, yes I know it’s on the lunch menu, you tell me every time I order it “for dinner” and that your going to have to up charge me $2, because it’s off the “Lunch Menu” which is on the same brochure as the “ Dinner Menu”. Usually when restaurants up charge items from lunch to dinner it’s because the dinner portion is larger than the lunch. This isn’t the case here, because I’ve ordered it for lunch and dinner, same size portion. So why up charge me $2.
The food is good, the employees are friendly, but The Flame Kitchen isn’t the Keg or Turtle Jacks, it’s a take out restaurant in Acton. We are all suffering through these Covid times, don’t up charge and take advantage of your loyal customer’s. Because places like Rallies and The Red Harp are all to happy to take your business. Oh and don’t forget the Georgetown is only 15...
Read moreTatziki, plus no lid, plus take out container = hot mess all over place, and barely any left. Come on guys. Do better.
Update, been ordering from here for a while but had some issues with quality as of late. Last order: side order of chicken was slightly burnt and this time was missing the dressing for greek salad. One issue is forgiven but this is the third so rating amended. Unfortunate.
Wow! Salad is always my test of a Greek restaurant and awesome job Flame! Greek salad was excellent, fresh and the dressing didn't disappoint. Spanakopita was huge! Hubby got the chicken Neptune and flavor was very good. Excellent find in a small town, will definitely be...
Read moretried again and had the falfel platter and the falafels didnt seem to be hand made, otherwise it was ok
i had the butter chicken and it was fine, only a few tough chicken chunks , otherwise it was ok had the pork souvlaki and the meat was tough, the potatoes weren't seasoned and basically 4 large quarters - not cut up, the tasiki was a bit vinegary. the saganaki was stone cold but the rest of the food was still warm. y wife had the spanakapita and thought the pastry...
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