Pizza Hut — Restaurant in Halton Hills

*Delivery didn't show up! Pizza was great other times when it actually showed up! Last Wednesday July 23/2025 I ordered the special of the day, medium Canadian with 8 boneless chicken bites with hot honey sauce. I placed the order online at 9:33 according to my email confirmation. Order #362568648 I paid a 20% to on top of the automatic 10% tip. Totaling $35.04. I waited until 11:00pm when I realized for sure that I was going to bed hungry. Since the store was closed by then I had to wait until the next day to call them. I called them after work and they said I would have to call them back the next day. They also weren't concerned in any way about any details like the order number etc. Even though I tried to give them! I called them the next day and they said I'll have to call them on Monday! This is getting rediculous! I want my money back for the service that was not provided. Don't ever pay for your food until it is...

I have been ordering pizza here since the first night they opened and on that night the pizzas were made perfectly I have no complaints so I have given them a bunch more orders since then before writing a review.

but any pizzas we have ordered since that night have been very soggy and under cooked not even very warm then they arrive like they have been cooked at a very low temp any cheese bread I have ordered it's the same soggy and under cooked the wings haven't been to bad there probably the best food we have had from there.

I believe after tonight I will take a few months off ordering from this location in hopes they make some changes to their oven temps and get their staff better trained in customer service and just how to cook food with a little...

Some of the 5 star reviews are clearly from staff and a couple of them are even from before the business opened. One of the 5 star reviews features a "customer" bragging about their pizza when it is blatantly an unfolded box on a stainless steel table they're about to send out. I've ordered twice both times they've been confused on the price they charged me and the first time the pizza was raw in the center. Disappointed with the quality of what should have been a viable local contender but clearly they only intend to use underhanded practices like fake reviews and saying online coupons and offers don't work for carryout orders (free first order bread sticks). If you didn't offer stuffed crust I highly doubt you would get a...