Burger Factory — Restaurant in Hamilton

I recently had the pleasure of dining at Burger Factory (Stoney Creek), and I must say that it was an exceptional experience from start to finish. The owner of the store truly sets the tone for the establishment, demonstrating a genuine care for his customers that goes above and beyond expectations.

From the moment I entered, the owner greeted me with a warm smile and a welcoming demeanor. What stood out to me the most was his habit of personally checking in on guests to ensure they were enjoying their meals and if there was anything they needed. This level of attentiveness made me feel valued as a customer.

The cleanliness of the store is another notable aspect. This location of Burger Factory maintains a spotless environment, creating an intimate and inviting vibe. It's clear that the owner takes pride in the appearance of his establishment, making it a comfortable and enjoyable space for patrons.

The staff are a testament to the owner's commitment to excellence. They are not only respectful but also genuinely caring. The freshness of the food they serve is evident, and it's clear that they take pride in delivering top-notch quality. The staff members go above and beyond to keep the dining area clean, and their cheerful demeanor adds to the overall positive atmosphere of the place.

What sets this specific location apart is the overall feeling of comfort it provides. The combination of a clean environment, friendly staff, and an owner who genuinely cares about his customers creates a dining experience that stands out. It's evident that everyone involved in the operation of Burger Factory is dedicated to ensuring customers have a memorable and enjoyable time.

I highly recommend visiting this location to anyone seeking not only delicious food but also a welcoming and caring environment. My experience was nothing short of fantastic, and I truly appreciate the efforts of the owner and staff in creating such a remarkable dining...

I recently had the pleasure of visiting the Burger Factory, and I must say, it was an outstanding experience from start to finish. I want to take a moment to appreciate the exceptional service provided by the cashier, Kalsoom. Her warm and friendly demeanor immediately put me at ease, and she was incredibly efficient at taking my order. Her attentiveness and attention to detail made the entire ordering process a breeze. Kalsoom's customer service skills truly set her apart, and I highly commend her for her outstanding performance.

Now, let's talk about the star of the show—the chef, Abdul Quddus. I had the opportunity to taste the burger he cooked, and it was absolutely delicious. The flavors were perfectly balanced, and the patty was cooked to perfection. Each bite was a delightful explosion of taste, and I was thoroughly impressed with the quality of the burger. It's evident that Abdul Quddus is a master in the kitchen, and his culinary expertise shines through in every dish he prepares.

Overall, I cannot recommend the Burger Factory enough. With Kalsoom's exceptional service and Abdul Quddus' mouthwatering burgers, it's a winning combination that guarantees a memorable dining experience. Whether you're a burger enthusiast or simply looking for a fantastic meal, I urge everyone to visit the Burger Factory. You won't be...

Came in to the Stoney Creek location for the first time after driving past for a long time and it did not disappoint! I got the Cheesy Lucy with the factory sauce, lettuce and tomato and onion rings with a caramel shake. My husband got The Machine with factory sauce, ketchup, mustard, bbq sauce, lettuce and mustard, with the tornado fries and an oreo milkshake. Everything was delicious! It was hand delivered to us at the table, hot and fresh. The burgers are made in house, and are cooked to perfection. The cheesy Lucy is stuffed with cheddar cheese and it was juicy and melty and really good! The patties are a good size, not too big thar you feel gross eating, but a good comfortable size. The tornado fries are incredible! They were hot and crispy, not oily at all, and served with a smokey spiced mayo based sauce that was delish. The service was excellent, it took about 20 minutes to get our food but that's because they put it all together fresh and it was honestly worth waiting for. You cannot go back to fast food burgers after eating a Burger Factory Burger! There is plenty of dine in space even in such a small location and the workers were kind, polite and pleasant, even making sure we were satisfied with our meal. The price is good for the excellent quality. We will be...