Domino's Pizza — Restaurant in Kamloops

In the past this location has been great when it comes to ordering and getting pizza delivered. However as of recent I've had problems with their service. My last order, according to the mobile tracker, was pulled out of the oven an HOUR before it was even sent out to be delivered. The temperature of my pizza that night would show the tracker was indeed correct. Not only that but the pizza looked as if it has been very quickly tossed together and thrown into the oven with little to no regard for the quality of the food. Today's order I got another pizza and some boneless chicken on the side. After a decent wait for our food, we were only given our pizza; no chicken. Upon calling and informing the store about our misplaced chicken, we we're told they would deliver it to us but that 'it would take time'. That was the last thing said to me before I heard a click from the receiver on the other end. It has almost been an hour and no update whatsoever on the status of our food. Poor service, and poor quality food. If you really want Dominos, try...

We had such a great experience with this Domino's! We are currently on our way home and stopped in Kamloops for the night! It was fairly late when we arrived and we were famished! We decided to order some late night pizza from Domino's, and our order came fairly quickly especially considering it was a busy night! Unfortunately when our pizza's arrived one of them was not what we had ordered. We quickly called the restaurant and explained the situation, for which they were extremely apologetic and even offered us some free pops to make up for the inconvenience. They sent the correct pizza out right away and it arrived even faster than the first one! The driver arrived, again was very apologetic, and delivered the correct pizza. Accidents happen and we are totally understanding as long as the business handles it properly, which Domino's in Kamloops definitely did! All in all the pizza was good, the service was good and our...

Went to pick up my order yesterday night after 11.30 pm. The location is really good. The boys working at night were too busy to say a single word. There was no greeting when I entered the store nor I was recognized by the staff when I entered the store. The one individual just asked my name and he handed over the payment machine and my order and he left the counter immediately. I paid and said, 'thank you', but no response from them. In fact, they had their backs turned on me. Terrible customer service. On a scale of 10, I will give them( - 10). I hope someone from the corporate office reads this and trains them to interact with the customers. I am disappointed with the fact that they were talking to each other in their language but had no time to say anything to me, not even a 'thank you'. The pizza was burned as well. I threw my entire order in the garbage. Don't waste your money at this location, it's...