Saw this restaurant in town as we rented a cottage 3 mins away from this place. 9 of us wanted to eat out to enjoy a family dinner with each other and decided to go to this restaurant. Came into the store. Probably 5-6 tables full. Didn't seem busy at all. One younger lady say us and made our table for 9. Very friendly and professional. Even asked if we went to the beach today which we absolutely did. Was pleasant to see such a friendly mannered waitress. On the other hand the older lady who took our orders was very rude and unprofessional. Seemed like as soon as we walked through the door she wanted to turn off the open sign. We had a 16 month old baby with us so it is convenient for us to be inside. But she insisted for us to go outside which we chose not to. When taking our orders we had to repeatedly tell her what we wanted.
Food was not the greatest. Was ok for a small restaurant like this one. Waited for almost 50 mins for our food and based on the other reviews others have experienced the same thing. The restaurant had so many flies around the table it made it very uncomfortable to eat. When asked for water or extra napkins it took her almost 15 mins to get. Mind you, if the restaurant was busy I can understand but the restaurant was not even busy at all.
Overall our experience with this specific waitress was unpleasant. We left this restaurant as soon as we were done our food. Would not recommend this restaurant if...
Ā Ā Ā Read moreSo weāve been to this place a few times over the years.. always seems to be a different menu and maybe different owners.
In any case, we were there this past weekend. Wasnāt busy - maybe 10 patrons in the place. Looked like there were about 4 people working the dining area.
The place needs a makeover and renovation. Itās very tired looking. No āambianceā. Layout is really odd. From what I recall it has a huge patio area, but from other posts, it seems thatās in need of repair as well. The whole place is just āblahā.
We were seated quickly, but then waited maybe 10 minutes for someone to take our drink order. Drinks came quickly, and we ordered food. The menu is pretty good. Lots of selection with a bunch of salads as well, for a change,.
It was about 45 minutes before the food showed up, which seemed really long based on the number of people in the place. Food was tasty. Decent portions. Service was friendly, etc, although sporadic with the attentiveness for a place that wasnāt that busy.
Washroom was kinda grungy.. and if thatās dirty, then I really donāt want to know what the kitchen looks like.
Anyway, I think the new owners could do more with that place. Itās almost like itās too big - too...
Ā Ā Ā Read moreHave only been here 3 times since the series of new owners have taken over. The owner that originally started the "Smoke'n BBQ" theme was great, food was good, and staff was friendly and welcoming.
However, since then this establishment has gone down hill, and after tonight we will never be back. On our last visit we waited 30+ minutes for our food. The waitress was terrible, unhappy, and inconvenienced by our presence. We recieved a decent ceasar salad, but mediocre poutine and inedible chicken fingers for my toddler son. They were so overcooked I couldn't even bite them. We threw nearly his entire meal out.
Tonight we thought we would give the Pattie House a second chance. Unfortunately we had the same waitress. She took our order within 15 minutes of sitting down. After 25 minutes of waiting with our toddler and a hungry elderly gentleman, my wife went to the bar and asked if we could at least have our drinks while we wait. The waitress then informed my wife that our order had never been put in. They wasted nearly an hour of our time.
We will never be back, and I highly recommend you look elsewhere for a decent...
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