Tim Hortons — Restaurant in Kawartha Lakes

Messed up 2/3 orders, when the girl was making my drink she turned to one employee and made a disgusted face at my drink when concerned me because ???? Is there something wrong with what you’re serving to customers??? She then proceeded to bring it to another employee and also show her my drink with the same disgusted face, again, is there something wrong with what you’re serving to the customer? And if you feel compelled to make such a face at the food you’re producing, should you really then proceed to give customer said drink? And they are extremely slow in there, took over 35 minutes to get out a lemonade, iced capp, and two donuts, which were also incorrect.. not sure the girls name who I dealt with, but hopefully if she sees this she will recognize herself and maybe learn that the facial expressions and comments you’re making about the food/drink you’re serving can fully be seen by the customer & your customer service is lacking in that aspect. Safe to say I won’t be returning to this location, and I would be very weary of what you order as clearly even staff don’t see it as fit to be sold but still are...

This Tims always been mine and my families favourite place to go to during our busy working weeks but lately we have been treated so poorly especially yesterday we went in and ordered and the one lady with the blonde hair she always wears a bow she was so ignorant and rushing us and speaking rudely to us and it wasn’t the first time this happened it seems to be like we are not wanted there for someone to tell a customer to hurry up there’s a line up is very unprofessional I thought customer service was supposed to be patient and understand but clearly this lady was in a hurry to get back...

I come here nearly every day, and the staff work very hard and deserve some serious credit.

I've had so many more good experiences than this, but sadly, I've seen many customers having bad days who take it out on the workers here.

I am very impressed with how staff manage to remain calm and continue the day. Upsetting to see how often people take their anger out on them, I wish this town was filled with nicer people.

Thank you, everybody, for your hard work and continuing to smile through even the bad days! You guys are superstars! I will be back again tomorrow!

You're all...