If I could give zero stars I would 100%. The pizza is not bad but the staff can't even take an order. Tried calling in a pick up order but the staff wouldn't listen and was so condescending even though while they were repeating my order it was wrong, multiple times. I tried to correct multiple times but was brushed off with arrogance. It took 10 mins before they said that they were trying to take an in person order at the same time. Like are you kidding why not put me on hold to take the in person order or hire more staff so one person can take the in person orders while another answers phones. HORRIBLE EXPERIENCE. If the owner sees this please retrain your staff to have common sense and manners or hire more people to help with...
Read moreI was driving with my daughter. Hungry and she said there is a deal at Pizza Hut for two dollars. Saw a Pizza Hut, my lucky day,.The price of $2 advertised on the window. I go in and ask for the small pizza deal. The guy goes “ sorry sir, we are out of this product and we close in an hour’ The right answer could be “thanks for dropping in, my apologies for not having the small box for take out as advertised (as that’s the only thing which can stop you from packing a small pizza) However, I have dough, cheese and all the ingredients - what can I make you.. Grow your business, don’t...
Read moreThis location is super unorganized. Ordered online through the app and came to pick it up, turns out they gave my order to someone else without checking who ordered it. Then said wait 10 minutes so they can make my order again. On top of that they wouldn’t include a complimentary drink or dessert when I asked them to because of their poor customer service. Its a new location but they should just shut down this location and save themselves the cost since they don’t know how to do simple transactions. Rather make the trip to the Richmond Hill location, at least they have your order...
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