This restaurant by far has the worst food and customer service I have ever experienced in my entire life. I initially hoped that it was a one-off negative experience, but everything continued to worsen with each try. I am not one to speak negative of anything as I try to be understanding, but I am compelled to warn others of what I experienced.

Experience #1: Food Poisoning Several months ago, I ordered takeout sushi, picked it up immediately and brought it home to where I live less than 10 min away. I ate salmon sushi rolls and some appetizers for dinner. Around 3am, I wake up with debilitating nausea and stomach cramps. I could not sleep and ended up vomiting. Hours of pain later, my partner brought me to the hospital in the morning, I missed my college exam, and received a Gravol injection for how bad the nausea and pain was. I am in nursing and am meticulously clean and health-conscious, hardly ever getting sick. I believe I got food poisoning from Ye's.

Experience #2: False Wait Time On a Friday evening a couple months ago, I called Ye's to ask for the wait time as I was planning to go there for a date with my partner. I was told that there was no wait time at all. We head over immediately to beat the dinner rush, and see another couple walking out in disappointment, which was confusing. When we enter, the employee at the door told us the wait time was 45 minutes. We had JUST spoken to the employee on the phone who told us there was no wait. We ended up leaving and eating elsewhere.

Experience #3: Inedible Food and Unfriendly Staff Yesterday, my partner and I went to Ye's for our 2 year anniversary. This was by far the most unbelievably terrible experience I've ever had at a restaurant. Every single dish tasted awful. The miso soup tasted like lukewarm water, the seaweed salad tasted funky, the cheese wontons were too undercooked and slightly cold, the beef teriyaki was cold and tough, the sushi was flavorless and mushy, tempura was oily and soggy, and the cherry on top was the beef short ribs. We were served whole slabs of fat with maybe a little nibble of meat by the bone. Cold, stringy, with no flavor and barely any sauce. When receiving the dish I almost did not recognize that it was the beef ribs, because there was so much fat it was all yellow. Every single piece. I almost choked trying to eat it because of the fat and stringiness. I am in disbelief at how a restaurant could prepare this dish and deem it acceptable to serve for someone to eat. My stomach became upset because of all the cold food and bad taste. And with all of this, the servers were unfriendly and cold. Our multiple thank you's were never returned, and we were never checked on, despite the restaurant not being busy. I don't even think a single word was ever spoken to us except for at the door asking how many guests at the table and what method of payment when we paid.

Go to checkit.regionofwaterloo.ca to view the public health inspections for this restaurant. MULTIPLE critical food safety infractions.

Please, save your wallets and your health. Find another sushi restaurant! I am never coming back here again.