Tim Hortons — Restaurant in La Prairie

There was a huge line at the drive thru so I went inside to order. It took so long to serve the group of 4 girls who were there before me because they didn’t speak french and the cashier was struggling to identify what they were trying to order. I ended up helping them translate so it’ll go faster. Once it was my turn to order, it was clear that the cashier was new and kept having to call someone to help them at the cash… there should be someone shadowing a new employee at the cash especially when they keep...

My eleven-year-old daughter had a disappointing experience today at Tim Hortons' drive-through. She ordered a chocolate creamy chill but was given an iced cappuccino instead, and was charged $11.92 without receiving a receipt. It was disheartening as the whole purpose was to encourage her to confidently place her own order, but it led to her not getting what she wanted and being overcharged. We hope for better service and accuracy...

google and their app say they are open 24 hours during the week. that is not true. their app allowed me to place an order at 11:40pm, they charged my card, i drive out there...no one at drive thru...i park, doors are locked, nobody inside. place was closed. yes the head office refunded my money but was a big waste of time and a let down when you start getting excited for your frozen beverage or whatever...