Tim Hortons — Restaurant in Lasalle

This was the worst report that I can give to Tim Horton's. We travelled 21/2 hrs. To get to London. Their new Tim Hortonis at Trafalgar and Highbury. It has 2 private single bathrooms with electric closing automatic doors (very slow) not good when you are in a hurry. When the single unisex bathroom is occupied you must use the handicapped single family bathroom Slow door. Very poor engineering. A modern stop needs facillities for say ( group of travelling ladies). They need private stalls, not one stall that a man may have splashed on the seat or worse not lifted it. Now they must wait and clean the situation before squatting. Meanwhile the others must wait their turn or one can use the handicapped one which might be in the same shape or someone could be changing a diaper in there. A very swervy parking lot to geft out. All in all you can't recommend this to an enemy!!! Hope this changes their thoughts when they come to reno's. Iy is the first Timmy's after you head north off the 401. This is the best I can do. The worst engineered Tim's ever!! This was not LaSalle Timmy's. Lasalle's Timmy's are both GREAT!!! This was the new Tim Horton...

This has to be one of the worst Tim’s around! I go here most days as it is the only place I have time for on my lunch break but I wouldn’t recommend it to anyone!

it's been nothing but a mess! Every time I go through the drive-thru, it's like I'm invisible. No hello, no checking if my order's right, just a debit machine thrown at me. Then, they mess up my order and charge me for stuff I didn't even ask for and entering the building is no different besides the even longer wait!

This week alone I ordered a bacon farmer's breakfast sandwich twice and both times it was completely wrong! I mean, mistakes happen, but this is every single time for me! Week after week I pray it gets better but 9 times out of 10 something isn’t right! I can't even go back to get it fixed because my lunch break isn't long enough to deal with this mess.

It's just really frustrating to me between the customer service and the quality of food for how much they charge does not even closely line up!

I have never left a review in my life but for the standards of what happens here I truly feel like people need...

This is not my favourite Tim's location. Beyond their control, the drive thru seems to be backed up on Front Road every morning. I'm usually behind the creepy old guy in line who wants a specific employee to come to the speaker to take his order (I'm sure a natural result of the dining room not being as convenient in a COVID world. To the credit of the employee at the speaker, they usually tell him to place his order or move on). I don't expect happiness or rainbows (I've worked retail, I know this job isn't easy) but a lot of times the employees are just extra cranky and this is the one where they tend to get my coffee order wrong 25% of the time (nothing worse than ordering two milk and getting three sweetener instead). Still, when the inside was open it was a nice place to sit and wait for the kid and there are a lot of times when the experience meets expectation. I'll also add a star because, yes, I know...