Ambrosia Bakery/Patisserie Ambrosia — Restaurant in Laval (administrative region)

Yes the desserts are delicious with a wide variety to choose from, I have no complaints about the baked goods. I have been a loyal customer for decades. My only complaint is with the customer service or lack there of (recently) which is why I deducted stars. Because of the pandemic we are all doing things differently now. With this in mind I had a serious craving for some treats, a little pick me up something that I knew would brighten my family's day so I asked my friend who lives in Laval if he could please stop the bakery for me on his way to West Island. That I would place an order in advance as I know exactly which treats my family members would enjoy. My friend agreed to do this favor. So I call the bakery to place my order I wanted a variety of pieces of cake and some cookies since each family has their own favorite this is where I ran into trouble I was rudely told "We don't take orders like that over the phone only full cakes!" With new restrictions including how many people are allowed in the store because of the pandemic you'd think they'd prefer customers ordering in advance then coming in just to pay and pick. I have been to other bakeries who do appreciate it when you order in advance, since social distancing is hard to do in small environment like a bakery. Especially when you consider most customers are coming in taking their time looking around trying to decide what exactly to order. What difference does it make to them if I order over the phone or in person?? Either way I always thought a paying customer is a...

I went to this place and I asked to make a cake for my daughter's birthday a red velvet cake with less sugar because I have diabetic kids coming over. The lady she was so rude the ones who served me it's when skinny with a glasses I don't know her name she. first of all she was so rude and she said that no we cannot ordered a red velvet cake with less sugar because it all measured. then I said okay can I order for 20 to 25 people cake she said no we do for 12 people or for 50 people. I said excuse me I do not need a cake for 50 people I have only 20 people she goes in that case you could go and take two cakes instead of one .who give an opinion to someone else it's my daughter's birthday I don't need her opinion to tell me what to do. I was really upset and disappointed that I couldn't get any cake for my daughter's birthday and I left the store. I came back home and I pick up the phone and I called another pastry shop the one in rosemere they provide me with an excellent service . I ordered a red velvet cake with the low sugar for 30 people excellent Service as always .so really I am not going to buy ever from this place...

Been here a few times, enjoy the Galaktoboureko ("milk börek" or "milk pie" in Greek), a semolina custard wedged between phyllo and soaked in syrup, and Bougatsa, a Greek breakfast filo pastry with thick milky cream inside topped with caster sugar and cinnamon. It can also consist of either semolina custard, cheese, or minced meat filling between layers of phyllo; in my case, it appeared to be either semolina custard or the milky cream. The Greek word "Bougatsa" is from the Italian word "Focaccia" which means "Filo Baked In Stove".

I also had the Karydópita/Karidopita/Karithopita (Greek Walnut Cake) and it was indeed scrumptious. Karidopita comes from the Greek words "Karydi", "Karidi", or "Karithi" which means "walnut" and "pita" which means a type of "pie" or "cake".

Finally, I tried the Greek almond baklava; it was worth buying again.

Nice selection and prices plus I enjoy learning about the different Greek names for each dessert.

I'd come here more often except that I enjoy comfortably fitting through doors. :) I'll be back though....