Burger King — Restaurant in Lethbridge

Very upset! i pull up at the drive through at precisely 10:44 pm to order my 2 Jr chicken King deal for $4.99 and because I had ordered onion rings, they told me to park in the front... I WAITED 10 MINUTES!!! for my order to finally come out! mean while, they were locking up, turning off the lights as if they are about to CLOSE! Last I checked, the store was open TIL 11:00PM!!! At least in the dining room area. According to their website, they are to be open UNTIL 3:00AM FOR THE DRIVE - THRU!!! Also, my food was cold, not fresh, and when i went to do the survey, they only allow ONE SURVEY EVERY FOURTEEN DAYS!!! This means that i have to resort to making my reviews here on a daily basis. Also, there was NO NAME on the receipt of who took the order, nor was there A STORE NUMBER!!! What are they trying to hide? RIDICULOUS!!!! I'd give them zero stars if I could, but forced to give at...

Food again was less than acceptable. All items were cold when delivered by SKIP. Spending $25 and getting $5.90 credit is a ridiculous slap in the face. The mozzarella sticks were very overdone, chicken fries overcooked as well. Order time was 1:00 p.m. very clearly I was sent the lunch crowd leftovers. I was going to do the online survey, but the first piece of information was missing, that was necessary to proceed. I called the location to get the store info, and nobody answered....went to voicemail and mailbox was full, call was disconnected. How convenient, when a customer wants to complete the survey!! Hiding behind SKIP is your way of providing poor food quality is THE WORST BUSINESS PRACTICE EVER!!! I want ALL MY MONEY BACK FOR THIS DISGUSTING DISPLAY OF CUSTOMER SERVICE.....I'LL GO TO THE TOP OF THE FOOD CHAIN HERE AS THIS IS THE THIRD TIME YOU TOOK MY MONEY AND SENT...

Wow b.k really didnt have their game on tonight. We seen the drive thru had 5 or 6 vehicles lined up so we went inside not 1 person so we gave the order and the lady on till must have been first day cause everything was messed right up so we where patient for that. The kicker is that we waitied over 20min inside with masks on. So when the manager that looked like he didnt have a clue of what was going on said sorry its was the most horrible sorry for the wait i have ever heard and we said its not really what we had planed for a 20min wait inside and the manager acted like we didnt even say anything the most disrespectful person or a manager i have ever came in contact with. This hurts my heart as burger king is my most favorite fast food so i patiently wait months for the family to all suggest b.k and it was such a bomb it may be even longer before we go back to b.k and...