Pizza Pizza — Restaurant in Longueuil

Today I ordered from this Pizza Pizza branch and boy was I disapointed. I ordered a poutine, onion rings, chicken bites and a creamy garlic chicken sandwich. 3 minutes later I get a call from the employee there telling me that there is no poutine or the chicken sandwich, so I asked him to cancel the order. I called the call center to ask for a branch that has the items for my order, little did I know that my previous order was never cancelled and that indeed they had a poutine and the chicken sandwich but not the sauce. So I kept the order and went to pick it up. I came in, the employee there was very rude, he asked me to wait 10 minutes for my food eventhough the app told me my food is ready. The cherry on top of the cake is, when my food was done, he threw them to me on the counter, I paid and he threw my receipt on the counter, turned his back and went in the kitchen. I got home to eat with my significant other, the chicken sandwich was bland with only one pickle inside and a spit of mayo. The poutine was drier than the sahara desert and the onion rings were fried so much they were almost burnt.

Terrible customer service and terrible food, would not recommend this...

Je me suis faite dire qu'ils ne livrent pas chez moi. Je vis à 4 minutes de voiture de cette succursale, ils livrent seulement dans un rayon de 3 minutes autour du resto?

I live only at 4min in car and got told they don't deliver to my place, they offered me to go get it myself, I dont mind that that much but sometimes it's nice to not have to get out.

edit: I don't think there's even a trace of a command since we got told they don't deliver. The first time my boyfriend called I thought he talked to an employee who didn't want to do his job or there was no delivery man for the day or something. When I called 2 weeks ago I understood that you have a call center to take the comands. I don't think that's an error from the employees you just don't deliver here so theres nothing to correct. I will not call back again or contact you by email but well, thank you for that generic response...

I recently visited the Pizza Pizza on Rue Saint‑Laurent in Longueuil, and was genuinely impressed! From the moment I walked in, the staff greeted me with warm and professional service—fast, efficient, and friendly.

The crust was beautifully golden and crisp, not too thick or soggy, and perfectly supported generous toppings. The ingredients felt fresh and flavorful, with strong options including the Creamy Mushroom Florentine and Pepperoni Méditerranéenne.

The ambiance was casual and clean, ideal for families, casual groups, or solo diners. Plus, the store stays open until 4 a.m., making it a great option for late-night cravings.

All in all, Pizza Pizza at this location delivers reliable quality, welcoming service, and value-driven menu options that exceed typical fast‑food expectations. Perfect for a quick slice, late-night pick-up, or a...