Mezza Lebanese Kitchen — Restaurant in Lower Sackville

[2022]

I understand that costs have risen, and the business needs to do what it needs to do, but after trying Mezza twice now in 2022, I still can't suggest coming here unless you want a spend a fortune for very little. Their large is a small for a wrap. I cannot imagine what they consider a regular, and I can't in good faith recommend anyone spending $12 plus tax on a 2-3 bite wrap. (That's just for a wrap, nothing more).

Go to burrito Jax or just go to Superstore and buy the ingredients used in this wrap for an 1/8th the cost.

Mezza feels less local and much more like an over priced chain these days.

[2020]

I would suggest trying Aladdin Shisha Lounge. Still local, cares about their customer and great value for your purchase.

[2019]

Update: Got home to see my Chicken Shawarma plate had no chicken. See picture below.

Decided to give Mezza another chance since its been a year, and I used to frequent the establishment 3 times a week before it went downhill. Sad to say my rating is dropping from a 2 to a 1 now.

There is little to no consistency between dishes in the same category. Each staff member seems to have a different idea of what goes in their standard dishes, and items that used to be standard (pickles and turnip) are now an additional cost.

Do not recommend. Will not visit again. There are better small businesses in Sackville that you should spend your money on and support.

[2018]

If you're looking for a quick bite and other places are closed, this should do the trick.

Mezza used to have great good and service but in the last few months it feels like it's been sliding. My last few visits have not given me hope that I'll be returning.

When I asked for what I regularly get (half & half plate) I was told they've never done them (I guess never minus the last 2 years I and my friends have been getting them). When I explained I've been getting them up till last week the line changed to "we don't do them anymore, we only do them in wraps."

Hope this place continues to do well, but I'll be sticking to Burrito Jax and Pita Pit now for my...

Absolutely disgusting food! I emailed corporate after not being able to reach the Sackville location by phone for 45 minutes but because I ordered through Skip they can use it as a "coaching opportunity". Like, cool YOU can use it to train your staff to produce FRESH food and to ensure missing items aren't missing...but what about the CUSTOMER! WHAT ABOUT MY HARD EARNED MONEY? Pretty sure I clicked "I understand that Mezza is responsible for the preparation of this order" for the transaction. I called the Lakewood location and the associate took my info and complaint to pass on to the Sackville location because I got a busy signal whenever I called, more than likely because they have the phone off the hook, seems the only logical explanation, but alas, 4 days later I've yet to here from them. The worst thing is, this is the 2nd time with the same experience, I thought the 1st was a one off...guess not! I will NOT be giving them a 3rd chance to take my money for food my dog wouldn't eat...the cat nibbled on one of the chicken skewers, but she'll eat garbage. Pay the extra few dollars delivery for a different location...

Review changed since 3 months ago. I've been coming to this location weekly for over 3 years. Generally it's always fresh, quick, clean, and comfortable. Unfortunately there appears to be a downward trend of late. With the quality of the product and cleanliness of the restaurant being nowhere near where it usually is since Christmas it seems. Today it took 25 minutes to place an order, the music was so loud it was distorting the speakers and a couple actually packed up their food and left, commenting of the same. Pretty much every second table still had food and mess left behind on it and the shawarma was 75% lettuce. It's disappointing because I refer people to this location quite frequently but as of late it has been hit or miss. It could be a condition of limited staff or....less skilled staff at the time of this particular visit. Either way, based on this visit my weekly business may lessen at this location...