Syogun Sushi — Restaurant in Markham

Food Quality: 1 Star Customer Service: 0 Star Restaurant Ambience: 1 Star Value: 0 Star Overall: 0.5 Stars

As a self-proclaimed connoisseur of Japanese cuisine, I was eagerly looking forward to indulging in the all-you-can-eat extravaganza at Syogun Sushi in Markham, Ontario. Little did I know that my dining experience would quickly take a nosedive, leaving me with a bitter taste in my mouth, and not just from the lackluster food.

Let's start with the service, or should I say lack thereof? The waitstaff seemed to be in a state of perpetual hibernation, completely oblivious to our existence. Empty plates piled up on our table like a game of culinary Jenga, and getting their attention for a refill or a simple request was like trying to catch a ninja on caffeine. It was a masterclass in invisibility, and I almost considered waving a white flag to surrender! To add insult to injury, customers who came in after us were left stranded without any service and eventually walked out in frustration. But did the waitstaff even care? Not a chance! It was as if we were in a parallel universe where the laws of customer service did not apply.

Speaking of the food, I was left utterly unimpressed. The cooked dishes from the all-you-can-eat menu were as tasteless as a cardboard sandwich. It was like the chef had taken a vow of flavorlessness, and the lack of effort and attention to detail was painfully evident. The sushi, which is supposed to be the pièce de résistance of a Japanese restaurant, was nothing to write home about. The fish was not as fresh as I had hoped, and the rolls lacked any semblance of creativity or uniqueness, they were as generic as a basic white T-shirt. It felt like the chef was simply going through the motions, without putting any heart or soul into the dishes. It was a sad day for sushi lovers like myself.

As if the lackluster service and tasteless food weren't enough, the restaurant itself was an icy cold cavern. It felt like the heat was on vacation or playing hide-and-seek, leaving us shivering in our seats. It's as if the restaurant had a secret competition going on for the "Chilliest Restaurant of the Year" award. To make matters worse, the music was so faint that it might as well have been a distant memory. It was like dining in a library, but without the books or the peace and quiet. I strained my ears so hard that I thought I was auditioning for a role in Mission Impossible: Sushi Edition!

Let's talk ambiance, or lack thereof. The decor was about as inspiring as a doctor's waiting room, and the lighting was as dim as a power outage. It felt like dining in a cave with a faint flickering candle for illumination. The lack of attention to detail in creating a welcoming atmosphere was about as disappointing as finding out your favourite ramen joint closed down. I had half a mind to break out my own string lights and fairy dust to spruce up the place!

Let's talk about the ambiance, or lack thereof. The decor was as uninspired as a blank canvas, with no effort put into creating a warm and inviting atmosphere. It felt like the interior designer had a case of the "blahs" and just slapped on some generic furniture and lighting. The lack of attention to detail was palpable, and the restaurant felt about as welcoming as a dentist's waiting room.

Needless to say, my experience at Syogun Sushi left me sorely disappointed. The service was a comedy of errors, the food was a tasteless tragedy, the restaurant was colder than the Arctic, the music was a faint whisper, and the ambiance was as inviting as a haunted house. It was a perfect storm of disappointment that left me craving for some real Japanese culinary delights.

In conclusion, my dining experience at Syogun Sushi was a series of unfortunate events that left me with a craving for better service, tastier food, warmer surroundings, and a more inviting atmosphere. I cannot, in good conscience, recommend it to others based on my...

Let me start by saying that the sushi here is one of the best I've had in the area. However, no ayce should be this expensive. The policy this restaurant has is unfair. Everytime I visit, they increase the price. Tonight, it got to be $29.95 (though their iPads state $28.95). Let's give them some margin here: so far $30 per person? Fine, it's the weekend, why not? For example, for 2 people, this would be $60, put in the 13% in and... $68. And leave some for tips, phew! OKAY. Problems? none so far.

So when I got up to pay (mind the details here, you get up to pay and you're paying premium high prices), I am told that there is a service charge of 12%... wait what? i cant even adjust this based on the rather average service they provide? Come on... plates are basically dropped at the corner of the table for you to grab from and bring to a decently close distance from your plate. Moreover the rest of the service effort is automated with an iPad!!

Lets continue with the math: so far $76 counting this unspoken service charge. I'd be happy to finish my review here and give them 4 stars but unfortunately I can't. Still reading? Be ready for the next teaser!

On top of that there is a factor that removes 2 stars right out: a 5% charge if you don't have cash and need to use a card. If you're like me and don't walk around with 80 bucks in your pocket at all times, you'll have the same luck as me and end up paying up. Doing some google-ing, apparently some restaurants are allowed to do so.

Dont worry this is the last math calculation we'll do: all in all after the very legitimate and nonsense 5% charge we situate ourselves in a very decently unfair $80 ($79.599 my calculator tells me).

In conclusion, this is how greed kills the very good food they have in this place. Hopefully this very disloyal business model will open doors for competence in the area which I will be willing to help out visiting from time to time....

Food at the quality of a grocery store grab and go

Takeout Party Tray: sashimi was mostly salmon, two slices of escolar (presented as white tuna), two pieces of surf clam, two pieces of grilled eel, two pieces of boiled shrimp, about 10 pieces of nigiri of the same as above, mostly rolls covered in mayo (California, spicy tuna, black dragon)

The quality of the party tray was slightly below what you would find at a grocery store grab and go sushi fridge. It is edible but I don't expect a restaurant to be serving that low quality sushi/sashimi and I didn't feel good after eating. The tray was not that big but nobody at the table wanted to finish it.

House salad: Just iceberg lettuce, cucumber and mayo Seaweed salad: The premade seaweed salad from a container with nothing added Avocado salad: Just avocado on iceberg lettuce with mayo

They took the names of the salad very literally and added nothing to it except the cheapest iceberg lettuce and mayo. All the mayo from this meal was making me feel unwell.

Assorted tempura: shrimp, sweet potato, carrot This is probably the worse item in the order. I air fried the tempura to give it a fighting chance. The air fryer did help to make the outer layer crisp but the batter was thicker than the actual food item and it was heavy and greasy. The shrimp shrunk down to almost the width of a toothpick and it was all batter. This was probably the item that gave everyone indigestion.

I can't comment on the actual restaurant or the price as it was purchased by a family member but based on the quality of the food I would not recommend this restaurant.

The owner seems to leave comments on 1 star review asking for feedback, but based on the sheer number of 1 star reviews with the same comments they have never done anything to improve the...