Subway — Restaurant in Medicine Hat

Being a regular customer, I’m very disappointed with how employees treat me. Their customer service is so unfriendly that they don’t even try to put some effort into making you welcome. Unprofessional way of interacting with customers. They always tell me to get less veggies on the sandwich mentioning that their food cost is high and needs to be maintained. Like they are telling me directly about how they manage their food cost by giving people less quantity and still increasing the prices for the sandwiches!!!!! No other subway does this but these medicine hat franchises are trying to make their own rules. Subway offers unlimited amounts of veggies as per their rules and regulations. Not sure why employees would not follow this rule. Moreover, if there was such a rule to charge for extra veggies I would have paid more. Management needs to train its employees to improve their customer service and...

I think subway (especially this location) always takes the time to perfectly prepare the food, they really care about the customers and their opinions and orders and are always very kind, the service is outstanding from the times i have been here i have never changed my order since i was little and it always is the same delicious tatse, thank...

Keaton always remembers my order and is so friendly , Gavin is quick, consistent and accurate. Best subway in town. I wish there were more space in the store for busy weekends as there would be more space in the line for an additional employee when it gets busy, but this team is excellent and always makes my...