Subway — Restaurant in Midland

I've been eating at subway all my life and have never had a bad experience. Just tonight I went to this Subway and waited about ten minutes to place an order. The one guy in front of me ordered a steak and bacon sub. The Indian girl at the counter barely spoke any English and the guy had to repeat his order 5 times. Made his food and forgot the bacon. Put the bacon on and didn't pre cook it first. The guy asked her how much the cookies were and she had no clue. Then another girl comes out from the back without washing her hands first and starts swapping out vegetables with her bare hands. I ordered a Sub and a rice bowl with Avacado. The one girl made the entire rice bowl and forgot the avocado. She then goes in the back and comes out with a single scoop of avocado and puts it in my bowl. I asked where that came from and she just smiled. She made up my entire rice bowl first and let it sit at the cash register without a lid on it and started to make my sandwich, at this time there were about 5 people waiting behind me and a fly sitting in my rice bowl. Once my sub had been carelessly made I was asked if I wanted it warmed I said sure. The sub was then wrapped in wax paper and put under the grill. She opens the grill and the paper is all burnt. Then she quickly pulls the wrap off the grill with her hands and throws it like a hot potato on the counter and wraps it up again. I was speechless so I just paid and left. I will never go back....

Good food. Day staff needs to turn down the ice table. Veggies visibly frozen. Need 2 staff working if you're going to do online orders. I stood waiting 20 minutes for her to take my order. After looking behind me and seeing the line-up, I felt bad that my order was the 3 subs for $24 after 4pm, so I rushed through my order, leaving with a sub that only had 1/2 of the Veggies I wanted and only mayo.... I'm a loyal customer and LOVE the fact that I can create my own piece of sammich art!.... you most certainly should look into increasing the staff at night. This poor girl powered through, but more online orders came in while I was there, let alone the 4 customers behind me... GREAT SERVICE!.... but...

I ordered online to pick up in store as I was unable to use the app coupon in store. They used the wrong bun on one order and on my sub (chicken teriyaki) and there was almost no chicken on it. (See pictures) Not to mention that 8I couldnt eat half my sub as it was rock hard. Yes I had it toasted but in all my years I have never had it so hard to the point I couldnt bite into it. Very disappointed in the value of the sub considering how much I paid for them. I wont be supporting this business again!!! Do...