Mary Brown's Chicken — Restaurant in Milton

had a terrible experience and felt extremely uncomfortable because of one of the associates. I was looking for napkins and didn’t realize there was another dispenser, so I politely asked her. Instead of helping me kindly, she rudely pointed out where it was and said, “Take it from there.”

I decided to stay and eat, but the same associate kept staring at me the entire time, making me feel very uncomfortable. Her facial expressions and overall attitude were incredibly unprofessional. If someone dislikes their job so much, they shouldn’t take it out on customers.

As a paying customer, I expect to be treated with basic respect, and this experience fell far below that standard. I won’t be returning to this location, and I hope management takes serious action to ensure other customers don’t have to go through...

I made an order online today on Mary Brown's website for delivery, it came from this branch and it was missing a regular chicken pop-ins, I called them to tell them about that, and the lady who answered me repeated like 3 or 4 times that she reviewed the order and she is sure she put it there, I said I understand but I eventually did not receive it, I said it could be the driver's mistake or whoever, I spent 8 min. as if they trying to say indirectly I'm lying because they reviewed the order and they sure it was there! Then the store manager got on the call repeating the same thing, at the end of the call she said we will compensate you for that but you come and pick it up from the store. That is a total waste of time and offensive to try to prove they are right...

First time went to Mary Brown with family. Picked up six burgers. When came home and ate, all agreed it was a complete waste of our money. Chicken patty was super dry, stale, very hard to bite, dark meat and overloaded with mayo. Whereas, Popeyes chicken is juicy, patty size is double and they use white meat. I called the manger and her response “sorry to hear that”. FYI…families usually have limited budget. They eat out to enjoy and have good experience. It is for sure not nice that after eating your food if they feel they wasted their hard earned $$$ which could be spent somewhere else. Take care of your customer or...