Subway — Restaurant in Milton

EXTREMELY disappointed with the standards of this Subway joint. We came in today and the employee was chatting on the phone with her manager and didn't even care for us waiting on her, she was SO BUSY on the phone, chatting away in Hindi. After a while we decided to leave but came back to ask her if we could speak to her manager and complain about her unprofessionalism. So my brother spoke to her manager who tried to diffuse the situation and during that time the employee was arguing with my brother. Later I came in from the car and she started arguing with me about how I need to calm down, how she doesn't care about customers like us and about how I was harassing her. She later even had the audacity to tell us to get out of the store and threatened to call 911. She caused such a big scene and wouldn't stop arguing with me despite her mistakes. I will NEVER come into this store ever again. This is not the first time they have let me down. To those in charge: Please get someone who is able to speak and comprehend English and is trained in customer service...

Only ever has 1 employee working on dinner and lunch rushes. They have infant children in car seats in the back and basically hide in the back taking care of them. Waited 15 minutes just to be served when I was the only person in the store (this has happened multiple times), doesn't restock cookies during lunch and dinner rushes so you are out of luck if you end being 10th in line. One time waited 20 minutes for a sandwhich only for the employee to make a mistake on the register and then tell me she could only take cash because she could not unlock the mistake she had made even after repeatedly telling her I only had debit, after the 4th time asking me if I had cash I just left the store. The store seems to be under new management (second half of 2016) the staff on hand has been cut to one employee who constantly needs help. I've been late from lunch so many times because of this place even when the store was empty. I don't even know why I...

EXTREMELY disappointed with the standards of this Subway franchise. The employee was SO BUSY on the phone, gossiping away in Hindi about another employee and supposedly rude customers. I decided to speak to the manager who was on the phone with her and gave the manager a piece of my mind regarding customer service and how me and my sister were waiting for her employee to serve us. As I spoke to the manager who tried to diffuse the situation in the same time, the employee was arguing with me and telling me to “stop making up stories”. Later when my sister came in from the car, the employee began defending herself and arguing with my sister and literally harassing her saying she would call 911. She went on and on with us saying how she isn’t our servant, etc. One thing is for sure, I will NEVER come into this store ever again. This is not the first time they have let me down. To those in charge: Please equip yourself with...