I usually love A&W because their food is great (though on the pricier side of fast foods), but that A&W in particular needs to learn how to manage and train their employees. I have nothing wrong against employees making the most out of their student jobs but in this case it comes to the detriment of the service offered. They often are slow and give clear indications that they don't care about the clients. The worst one of the...
Read moreAfter being dissapointed at the Cremazie A&W I drove north to this one in Ste-Therese. Wow, what a contrast. Very nice man took my order, I asked for a limonade instead of a soft drink for my usual chicken strip trio. He kindly made the adjustment at no charge, then gave me 2 honey and 2 bbq sauces, no charge, to top it off, i had 4 strips in my bag. I had a nice discussion about good service with him and how he was doing...
Read moreNo frozen root beer which was what we had stopped for but Rasid (?sp) was very nice and explained the situation and he even offered to call around to other locations to see if any of us could find a location with the frozen root beer. (It was just frozen root beer so I wasn't going to make someone waste their time on that but it was a really...
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