Placed my order on line - asked for a 4:00 pm pick up time - The restaurant was only open for take out and they were very busy, however food was ready at 4:02 - so that was a great start. Got home with my food and it was all there as ordered. My order consisted of: Egg Roles - average Wonton soup - Very Bland no seasoning or flavour (surprised there was absolutely no hint of Sesame oil - added some and salt to it at home). Mushroom Fried Rice - good Almond Soo Guy - very tasty and good amount - I should have asked for gravy on the side. I would order this again. Beef and Broccoli - enjoyable - tasty beef Cantonese Chow Mein (With Noodles_ - it was ok, not a lot of items besides noodles, the bits of seafood were not the freshest. Sauce was tasty. Chicken Chow Mein - There was no bean sprouts - just lettuce and cabbage - I was very disappointed with this. Besides that it was very mushy - would not order again. Honey Garlic Spareribs - the sauce was ok but missing a deepness in flavour. The spareribs for very meaty but a bit dry.
Overall - I rate this experience as very average -I see Cunard is rated very well so this order did not measure up. I might give them another try but would expect much better to convince me to become a regular. Over a $100 order (special occasion). I expected...
   Read moreOrdered food ahead of time with the understanding that mother's Day would be busy. However it was well over 2 hours late and the phone line was so busy that we only just got through to ask what happened. We were told that they were 2 hours behind on orders and had only just started our order, blaming first the fact that it's a busy why the order was taking so long; we then mentioned that we made this order ahead of time it then became because we ordered too many dishes was because it wasn't ready on time. We then asked for a voucher which was promptly ignored and cancelled the order being well over 2 hours late with no definitive time for it being ready.
A more reasonable explanation was that way more orders than what could be reasonably done on the timeline were taken prior to mother's day and people were just expected to wait until they got around to it. Only thing I can recommend is to order something small or not at all since no responsibility was taken on the restaurants behalf. Wish clear limitations on what we could order the day before or limit how many orders...
   Read moreMy favorite Chinese place. A place my mother and myself enjoyed and had many laughs at. When you can go to a restaurant that has good food , good smells ,and great customer service, then you have a great experience that makes you feel so good inside I guess it creates a laughter. So my mother, brother and I had a few spots at restaurants where we good out to eat at that became what we called it our laughing spot. After some if our favorite places closed we had to find another place for our laughing spot and that ended up being Cunard. Last place my mother and I ate at before she went home to her heavenly father. Love ya MA won't ever forget all the...
   Read more