We are from out of town and was down for one of our boys weddings. Stayed at the Best Western there (another story). Took our three boys for lunch before the wedding. Was seated and ordered our drinks, then food. Seemed to take some time for the food to arrive even though I wasn't sure if anyone else was even in the restaurant. 3 meals came and the waitress said the other 2 would be here shortly. Then one other meal came. We were all at that time getting into a time crunch as everyone needed to get ready for the wedding. My son's meal STILL had not come and we were all almost finished our meals. He got to the point we went to the waitress to cancel his order as he didn't have anymore time. She said it was almost ready but he declined. He had to go and it wasn't something he could eat driving. Never once did the waitress give us an update on the meal or that they were sorry for the delay. As we where almost done our meals, the fire alarm went off. Waitress came over and said they had to usher us outside where she followed us with the bill and the debit machine. I paid (they didn't charge for my sons meals which never came) but had explained to her that I was very upset that this was the worst experience ever. She seemed shocked. Since we were all standing outside and could not go back into the restaurant (hotel was connected), the cook came up and tried to explain that the waffle machine was broken and wouldn't properly cook a waffle. I told him I wasn't upset with that, issues happen, but not once did the waitress come to us and apologize nor offer something else to order. We chose this restaurant as it seemed the reviews were good and they were connected with the hotel we were staying at and my wife was wheelchair bound. This day was suppose to be magical as one of my sons were getting married but this put a real sour taste in our mouths Communication is key and the restaurant needs to instill this into...
Read moreEvening of October 15, 2023 Upon entry was greeted and seated by a nice young lady promptly. Within a few minutes menus were brought and waitress took our drink order. I said I will have water to start. Food took a while. I ordered a spicy hoagey and hotwings. They were dropped off by a host or someone. Within a minute my water was empty. Was hoping my waitress would eventually come back. Half way through my meal she did. As we both had mouthfuls of food. Asked how are meals were walking away before I could even swallow and ask for something to drink. I had to stop her. I ordered a coke which never came nore did she fill my water or even return. We finished our meals and waited and waited. I had to get up and get napkins myself and ask someone to bring to go container for my gf leftover pasta and bill. Noticed a few guys cooking in kitchen with beards not netted. One of wich repeatedly rubbed his nose with his hand as he was handling food. A woman which appeared to be the manager actually leaned into where finished meals are put...like the warmer or whatever had her elbows and hair "long curly hair" hanging there talking to kitchen staff. Same lady as I walked by kitchen entrance to use restroom was speaking with waitress using fowl language. No big deal just not professional.
Overall food tasted ok although was kinda grossed out by kitchen practice and manager. Service was worst I've ever had besides nice host that seated us. I have never in as long as I can remember not left a tip. I did not leave a tip here and will not...
Read moreI came to this restaurant before when it was called Rockwells and I did not like the food or the service back then. Now known as Five Forks, I came for dinner and had an excellent experience eating there. The waitress was very nice and showed great gaiety in serving me. I order the Lobster Mac & Cheese, which was their chef's special and their Blue Hawaiian cocktail. The Blue Hawaiian was very good and can taste the Malibu Rum and Blue Curacao in it. The mac and cheese exceeded my taste buds in how good it was. The entree has a nice gooey consistence from the cheese was baked, while the alfredo sauce was so flavoursome, and they make the sauce from scratch too. Despite the name, you are given one lobster tail for the mac and cheese, however the lobster was still great, especially when it is paired with the macaroni and cheese. It came with garlic toast too that I enjoyed. When I came there again, I ordered from their Brunch menu. I ordered their Forks Breakfast Bowl with coffee. Then entree tasted great overall; the rice tasted excellent, especially when paired with the hollandaise and salsa sauces. The coffee was good, not the best though. The interior design of the restaurant looks very high-class and clean as well. Because this is a large restaurant, there are different sections for you to dine at and the waiter would ask where you like to sit at. But I still recommend anyone to come and eat there during...
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