Was a bit disappointed going the first time with friends after reading reviews & making a reservation by phone with a very friendly person I assume was an owner.Upon arrival, the parking lot was uneven and in need of paving, making it unstable for walking.One of the windows of the restaurant was cloudy which also did not give a good first impression. Inside, we were not given the warm welcome many raved about.Our server seemed confused about where to seat the 4 of us & though the restaurant was not very busy, wanted to put us at a table in a far corner by the cash station where the walkway to washrooms were. He seemed to have a bit of an attitude when we asked to be reseated elsewhere but at least 3 other tables for 4 were available. The interior was lacking in atmosphere and since the restaurant was not busy, it felt a bit stark. I'm sure our waiter did not realize 2 of the 4 of us had lived in Italy when explaining the menu which was fine but his explanation of certain well known mains felt a bit condescending. When asked if he was one of the owners, assuming he could not be, he said he was a friend helping out and one owner was not there while the other was in the kitchen. Overall, the food was acceptable but not fantastic. Not a place we'd rush back to, unfortunately, since we so hoped it could become a good go to spot with friends and family. There are better places to spend almost $100 per person with better service, nicer atmosphere and similar food. Owners of this restaurant should be careful with front of the house staff and first impression details.